Hijacked Browser(about:blank) -need help

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bdr

Thread Starter
Joined
Mar 9, 2005
Messages
8
My browser has been hijacked by 'about:blank' and I am having popup issues- same issue MFDnSC (distinguished member) helped supratimb resolve in the forum. Will you please help?

I followed your directions and ran spfix and shredder. Both found nothing. I rebooted and reset my websettings. My homepaged changed the first time I opened it, but after that 'about:blank' came back. I repeated steps and got same result. Here are the logfiles.

Logfile for spfix:

(7/19/05 10:58:17 AM) SPSeHjFix started v1.1.2
(7/19/05 10:58:17 AM) OS: WinXP Service Pack 1 (5.1.2600)
(7/19/05 10:58:17 AM) Language: english
(7/19/05 10:58:17 AM) Win-Path: C:\WINDOWS
(7/19/05 10:58:17 AM) System-Path: C:\WINDOWS\System32
(7/19/05 10:58:17 AM) Temp-Path: C:\DOCUME~1\BRENTR~1\LOCALS~1\Temp\
(7/19/05 10:58:18 AM) Disinfection started
(7/19/05 10:58:18 AM) Bad-Dll(IEP): (not found)
(7/19/05 10:58:18 AM) Bad-Dll(IEP) in BHO: (not found)
(7/19/05 10:58:18 AM) UBF: 8 - UBB: 0 - UBR: 19
(7/19/05 10:58:18 AM) UBF: 8 - UBB: 0 - UBR: 19
(7/19/05 10:58:18 AM) Bad IE-pages: (none)
(7/19/05 10:58:18 AM) Stealth-String not found
(7/19/05 10:58:18 AM) Not infected->END

Here is a new HJT logfile:

Logfile of HijackThis v1.99.1
Scan saved at 11:27:59 AM, on 7/19/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\iewa32.exe
C:\WINDOWS\System32\gearsec.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\2Wire HomePortal Monitor\2PortalMon.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\ESPNRunTime\DIGServices.exe
C:\WINDOWS\system32\apife.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Brent Reed\My Documents\program files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ttsbl.dll/sp.html#63796
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ttsbl.dll/sp.html#63796
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\ttsbl.dll/sp.html#63796
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ttsbl.dll/sp.html#63796
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ttsbl.dll/sp.html#63796
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\ttsbl.dll/sp.html#63796
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {396F7C5F-9026-A2D9-C7B4-7E3BF9559100} - C:\WINDOWS\system32\adddl.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s
O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire HomePortal Monitor\2PortalMon.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [DIGServices] C:\Program Files\ESPNRunTime\DIGServices.exe /brand=ESPN /priority=0 /poll=24
O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
O4 - HKLM\..\Run: [apife.exe] C:\WINDOWS\system32\apife.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=presario&pf=laptop
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://help.bellsouth.net/sdccommon/download/tgctlcm.cab
O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://www.streamaudio.com/download/ccpm_0237.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä #·ºÄÖ`I) - Unknown owner - C:\WINDOWS\iewa32.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
 
Joined
Oct 9, 2001
Messages
9,396
Welcome:)

=================================================
ITS IMPORTANT YOU DO NOT MISS ANY OF THESE STEPS!!

=================================================

Click here to download cwsserviceremove.zip and unzip it to your desktop and have it ready to run later.

==================================================

Click here to download CWShredder..... Do Not run it yet. Download it to the desktop and have it ready to run later.

===================================================

Click here to download AboutBuster created by Rubber Ducky.

Unzip AboutBuster to the Desktop then click the "Update Button" then click "Check for Update" and download the updates and then click "Exit" do not run it yet...... Just update the program for later.

===================================================

Sign off the internet and remain offline until this procedure is complete. Unplug your modem or disconnect the cable or phone line. Copy these instructions to notepad and save them on your desktop for easy access. You must follow these directions exactly and you cannot skip any part of it.

===================================================

Click Start > Run > and type in:

services.msc

Click OK.

In the services window find Remote Procedure Call (RPC) Helper ( 11Fßä #·ºÄÖ`I)
Rightclick and choose "Properties". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Beside "Startup Type" in the dropdown menu select "Disabled". Click Apply then OK. Exit the Services utility.


===================================================

Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPOR...2001052409420406?OpenDocument&src=sec_doc_nam
Then as some of the files or folders you need to delete may be hidden do this:
Open Windows Explorer & Go to Tools > Folder Options.
Click on the View tab and make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"(reverse these steps when your clean!!)

====================================================

Double click on the cwsserviceremove.reg file you downloaded at the beginning to enter into the registry. Answer yes when asked to have it's contents added to the registry.

====================================================

Go to Start > Run and type "Hijackthis".[Without the " "quotes] Press enter to start HijackThis. DONT OPEN ANYTHING ELSE!

Put a check by these entries in Hijack This and click the "Fix Checked" button: Double check so you dont miss any

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ttsbl.dll/sp.html#63796
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ttsbl.dll/sp.html#63796
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\ttsbl.dll/sp.html#63796
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ttsbl.dll/sp.html#63796
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ttsbl.dll/sp.html#63796
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\ttsbl.dll/sp.html#63796
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {396F7C5F-9026-A2D9-C7B4-7E3BF9559100} - C:\WINDOWS\system32\adddl.dll
O4 - HKLM\..\Run: [apife.exe] C:\WINDOWS\system32\apife.exe
O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://www.streamaudio.com/download/ccpm_0237.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä #·ºÄÖ`I) - Unknown owner - C:\WINDOWS\iewa32.exe



Locate and delete these files:
C:\WINDOWS\iewa32.exe
C:\WINDOWS\system32\apife.exe
C:\WINDOWS\system32\adddl.dll
C:\WINDOWS\ttsbl.dll


==================================================

Navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Next navigate to the C:\Documents and Settings\YOUR USERNAME (Repeat for all user names)\Local Settings\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.

=================================================

Next run Aboutbuster. Double click Aboutbuster.exe... click OK, click Start, then click OK. This will scan your computer for the bad files and delete them.

=================================================

Finally, run CWShredder. Just click on the cwshredder.exe then click "Fix" (Not "Scan only") and let it do it's thing.

=================================================

Boot back into Windows now.


Download DelDomains.inf from here:

http://www.mvps.org/winhelp2002/DelDomains.inf

Rightclick DelDomains.inf and choose install.


Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer.

=============================

This hijacker is known to alter or delete certain files so check this out please:

Download the Hoster from here . UnZip the file and press "Restore Original Hosts" and press "OK". Exit Program.

If you have Spybot S&D installed you will also need to replace one file.
Go here and download SDHelper.dll. Copy the file to the folder containing your Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)

Check in the C:\Windows\system32 folder to be sure you have a file named Shell.dll. If you do not have one, go to the C:\Windows\system32\dllcache folder.
Find shell.dll and right click on it. Choose Copy from the menu.
Open the System32 folder and right click on an empty space in the window. Choose Paste from the menu.


The file,"Control.exe" may have been deleted.
See if Control.exe is present in C:\windows\system32

If Control.exe isn't there, go here, and download control.exe per the instructions at the site.

IMPORTANT!: Please check your ActiveX security settings. They may have been changed by this CWS variant to allow ALL ActiveX!! If they have been changed, reset your active x security settings in IE as recommended here.



When you are sure you are clean turn System Restore back on and create a restore point.

To create a restore point:

Single-click Start and point to All Programs.
Mouse over Accessories, then System Tools, and select System Restore.
In the System Restore wizard, select the box next the text labeled "Create a restore point" and click the Next button.
Type a description for your new restore point. Something like "After trojan/spyware cleanup". Click Create and you're done.

Reboot and post another HijackThis log along with the Aboutbuster log please.

;)
 

bdr

Thread Starter
Joined
Mar 9, 2005
Messages
8
Two quick things.

1. cwsserviceremove.zip is an invalid attachment and won't let me download.

2. Do I need to download Deldomains in the beginning withe the others so that I can perform all tasks while disconnected from the internet? I wasn't clear on when I should disconnect and then connect back.
 
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