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Hijacked email

Discussion in 'Web & Email' started by TreesaD, Aug 15, 2019.

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  1. TreesaD

    TreesaD Thread Starter

    Joined:
    Aug 15, 2019
    Messages:
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    Lately my emails have been going to junk. While looking for a missing email in my junk emails, I saw one from Hacker. Today, random emails went out to people in my contact list. I went back to look for the email from Hacker and it was demanding I pay in bitcoin or they would wreak havoc on my accounts.
    I'm trying to get my email address back. I changed my password, now I cannot push those emails to my mobile devices. Can you help with that?

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  2. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    11,226
    You didn't say which email provider you are using? Gmail, Yahoo or other

    Maybe your cell phone was hacked. Thus they gained access to your email. Reset the cellphone.
     
  3. TreesaD

    TreesaD Thread Starter

    Joined:
    Aug 15, 2019
    Messages:
    2
    This wasn't Gmail, Yahoo or any of the main ones. It was a work email address. No one else from work has been attacked. I'm creating new emails and changing passwords. I have a iPhone that uses my fingerprint except when I turn the phone off and back on.
     
  4. lunarlander

    lunarlander

    Joined:
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    Messages:
    11,226
    Fingerprint only addresses someone physically getting hold of your phone and attempting to use it. It does nothing to prevent a network based attack. Reset your phone.
     
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