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Hijacked i guess?

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788 views 3 replies 2 participants last post by  Curie 
#1 ·
I just got this computer and tried o download Goole Chrome and got more stuff than I bargained for. Now evey thing I try to search says no certificate verification. And it will NOT let me make google my home page. Even with your site it says certificate error. Please help, as always, I will donate.
 
#2 ·
Hello UNWOUND

I am Marie Curie and will gladly help you with any malware-related problems.

Please familiarize yourself with the following ground rules before you start.
  • Read my instructions thoroughly, carry out each step in the given order.
  • Do not make any changes to your system, or run any tools other than those I provided. Do not delete, fix, uninstall, or install anything unless I tell you to.
  • If you are unsure about anything or if you encounter any problems, please stop and inform me about it.
  • Stick with me until I tell you that your computer is clean. Absence of symptoms does not mean that your computer is free of malware.
  • Back up important files before we start.

--------------------------------------------------------------

Please run the following diagnostic scans so I can ascertain the state of your computer.

STEP 1

Farbar Recovery Scan Tool (FRST) Scan
  • Please download Farbar Recovery Scan Tool (x32) or Farbar Recovery Scan Tool (x64) and save the file to your Desktop.
  • Note: Download and run the version compatible with your system (32 or 64-bit). Download both if you're unsure; only one will run.
  • Double-Click FRST.exe or FRST64.exe to run the programme.
  • Click Yes to the disclaimer.
  • Ensure the Addition.txt box is checked.
  • Click the Scan button and let the programme run.
  • Upon completion, click OK, then OK on the Addition.txt pop up screen.
  • Two logs (FRST.txt & Addition.txt) will now be open on your Desktop. Attach both logs in your next reply.

STEP 2
aswMBR
  • Please download aswMBR and save the file to your Desktop.
  • Temporarily disable your anti-virus software. For instructions, please refer to the following link.
  • Right-Click aswMBR.exe and select
    Run as administrator
    to run the programme.
  • Click Yes when prompted to download avast! virus definitions. Wait until AVAST engine defs: ### appears.
  • If you are prompted to enable the use of "Virtualization Technology", click Yes.
  • Click the AV Scan: drop down box and click C:\.
  • Click Scan.
  • Upon completion, you will see Scan finished successfully. Click Save log. Save the log to your Desktop.
  • Re-enable your anti-virus software.
  • Attach the log in your next reply.
Note: Do NOT click Fix or FixMBR.
Note: A file (MBR.dat) will be created on your Desktop. Do NOT click or delete it.

======================================================

STEP 3
Logs
In your next reply please include the following logs.
  • FRST.txt
  • Addition.txt
  • aswMBR log
  • Can you please check if your system time is correct? It should be in the lower right corner. If it is not correct, please set a correct time and date and see if the problem persists.
 
#3 ·
you dont know how much i thank you for getting back to me... HOWEVER,, i did check my time and found it off by ten years so if changed that and all was fixed. I didnt notice the year dated when setting time etc.. my bad on that on for sure. Lets just say this one is solved. you did good lol. KIT
 
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