Hijacked... What To Do?

[truefaith]

my MOM's computer... It is giving her this msg: WINDOWS/System32/rundll32.exe and it won't let her open anything. Is this a registry prob? Because her computer is directing her to a registry cleaner and she can't open anything! And we tried Safemode... same thing.

 

[Cheeseball81]

Are you unable to open .exe files? (meaning any programs)

What version of Windows? XP? Vista?

 

[truefaith]

Hello Cheeseball, no she's not able to open anything and she has Windows XP Home Edition!!

 

[Cheeseball81]

Download the EXEFIX: http://www.kellys-korner-xp.com/regs_edits/xp_exe_fix.reg

Save the .reg file to your desktop. Double click it to merge it to the registry. Restart the computer.

If the fix only opens as a text file, right click it and select Open With > Choose Program
Then select the Registry Editor.

If the Registry Editor is not in the list, browse to C:\WINDOWS and select regedit.

 

[truefaith]

Okay, Cheeseball... now will this work even though she can't open anything??? I am gonna have to put it on a flashdrive and see if the computer recognizes the stick... I'll keep u posted!!!

 

[Cheeseball81]

Yes it should.