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HijackThis log...can't get rid of SearchSideKick

Discussion in 'Virus & Other Malware Removal' started by yesterday, Feb 2, 2005.

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  1. yesterday

    yesterday Thread Starter

    Joined:
    Aug 14, 2003
    Messages:
    22
    Logfile of HijackThis v1.99.0
    Scan saved at 7:17:17 PM, on 2/2/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
    C:\WINDOWS\system32\pctspk.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
    C:\Program Files\McAfee\McAfee VirusScan\Webscanx.exe
    C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\Smtray.exe
    C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\McAfee\QuickClean\PlgUni.exe
    C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
    C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGRDIAN.EXE
    C:\Program Files\Microsoft Hardware\Mouse\point32.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
    C:\Program Files\Ares Lite Edition\Ares.exe
    C:\PROGRA~1\KAZAAL~1\KAZAAL~1.KPP
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Microsoft Encarta\Encarta Reference Library 2003\EDICT.EXE
    C:\Program Files\AIM\aim.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Ashley McClure\Local Settings\Temp\Temporary Directory 2 for hijackthis[1].zip\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    R3 - URLSearchHook: (no name) - {CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - C:\Program Files\SurfSideKick 2\SskBho.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
    O4 - HKLM\..\Run: [Smapp] Smtray.exe
    O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
    O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
    O4 - HKLM\..\Run: [Imonitor] "C:\Program Files\McAfee\QuickClean\PlgUni.exe" /START
    O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
    O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGRDIAN.EXE" /SU
    O4 - HKLM\..\Run: [KAZAA] "C:\PROGRA~1\KAZAAL~1\kpp.exe" "C:\PROGRA~1\KAZAAL~1\KAZAAL~1.KPP" /SYSTRAY
    O4 - HKLM\..\Run: [POINTER] point32.exe
    O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM\\DeadAIM.ocm",ExportedCheckODLs
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [SurfSideKick 2] C:\Program Files\SurfSideKick 2\Ssk.exe
    O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /startmonitor
    O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares Lite Edition\Ares.exe" -h
    O4 - HKCU\..\Run: [SurfSideKick 2] C:\Program Files\SurfSideKick 2\Ssk.exe
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Support - {42F1F00B-DF88-4BD9-B47F-2EE53D1B0A9F} - C:\Program Files\Internet Explorer\SIGNUP\Presario.htm (HKCU)
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.inf...W/win/019-0312.20050111.MmVrT/iTunesSetup.exe
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by1fd.bay1.hotmail.msn.com/resources/MsnPUpld.cab
    O18 - Protocol: relatedlinks - {CD8D1CAA-FE4A-45DF-A06C-028AAF1821DE} - (no file)
    O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    O23 - Service: AVSync Manager - Networks Associates Technologies, Inc. - C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
    O23 - Service: IMAPI CD-Burning COM Service - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McShield - Unknown - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
    O23 - Service: PCTEL Speaker Phone - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
    O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
    O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe
     
  2. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Welcome to TSG :)

    Go to Control Panel - Add/Remove Programs
    Uninstall these (if listed):

    Ares
    Kazaa Lite
    SurfSideKick 2
    ViewPoint Manager

    Then download and run the following:

    Ad-Aware SE: http://www.lavasoftusa.com/support/download/

    Install and run it. On the bottom right corner of Ad-Aware you will see an option called "Check for updates now", click on that and choose "connect". Download the updates. Next click on "Scan now" on the left side of Ad-Aware. Make sure that "Search for negligible risk entries" is crossed out and not ticked. Choose "Perform full system scan" and click "Next". After Ad-Aware scans your computer, Ad-Aware may find some bad files on your computer so make sure you tick them all and choose "Next". It will ask if you want to remove those items so just continue. After removing the items close Ad-Aware.

    Reboot

    SpyBot: http://majorgeeks.com/download2471.html

    Install and run it. Choose "Search for updates". Next choose "Download updates". After that, choose "Search and Destroy" and click on "Check for problems". If Spybot finds any nasties on your computer, make sure that they are ticked and choose "Fix selected problems".

    Reboot again

    Move Hijack This out of the Temp folder. Have it in a permanent folder of your creation on the hard drive. Run it from there and post a new log (y)
     
  3. yesterday

    yesterday Thread Starter

    Joined:
    Aug 14, 2003
    Messages:
    22
    I have already tried to uninstall SurfSideKick on add/remove programs and run SpyBot and AdAware. Am I doing something wrong or should I try something else? Thank you.
     
  4. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    It does not appear that you have the current version of the removal programs

    SpywareBlaster http://www.javacoolsoftware.com/spywareblaster.html
    AdAware SE http://www.majorgeeks.com/download506.html
    SpyBot S&D 1.3 http://www.safer-networking.org/en/download/

    DL them (they are free), install them, check each for their
    definition updates
    and then run AdAware and Spybot, fixing anything
    they say.

    In SpywareBlaster - Always enable all protection after updates
    SpyBot - After an update run immunize


    HiJackThis.exe is in a temp folder and HAS to be in a permanent folder like C:\HJT

    Make sure you have and are running the above versions with updates

    Remove the programs that Cheese mentioned and run the above and then boot and post a new log
     
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