HijackThis log for review, please

ottnmia · Sep 10, 2003

Yes another friend of mine has now contacted me with similar problems. Could you please tell me which lines he should have HijackThis! fix and/or which he needs to go to "msconfig" and uncheck on his startuplist? Thanks in advance!

Logfile of HijackThis v1.96.4
Scan saved at 6:14:15 PM, on 9/9/2003
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2001.exe
C:\Program Files\Outlook Express\MSIMN.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe
C:\Documents and Settings\Stew Gale\Local Settings\Temporary Internet Files\Content.IE5\NZ5FAIR0\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.dellnet.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: QuickBooks 2001 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2001.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct0_x.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft.com/downloads/outc.cab
Click to expand...

putasolution · Sep 10, 2003

Msconfig the following lines

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe

No need for either of these to run at startup

Other that, nothing leaps out and bites me

ottnmia · Sep 10, 2003

Which are not essential for his computer? His computer is going slow and I know he doesn't need all that stuff running (other than the Quickbooks). What are all the rest of those? Could he zap them all? Anything that he could just launch on his own I'd like to get off his startup, but I don't wanna hurt his com.

Thanks for your help.

$teve · Sep 11, 2003

these dont need to run at startup,but really the log is pretty trim.
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-
209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
O4 - Global Startup: QuickBooks 2001 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2001.exe

ottnmia · Sep 11, 2003

Thanks, all. You're the best!

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HijackThis log for review, please

ottnmia Thread Starter

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$teve

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HijackThis log for review, please

ottnmia Thread Starter

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$teve

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