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HJ Log - Help Please Internet Explorer Don't Work

Discussion in 'Virus & Other Malware Removal' started by andy909, Sep 9, 2004.

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  1. andy909

    andy909 Thread Starter

    Joined:
    Aug 30, 2004
    Messages:
    11
    :mad: My mate cannot open some websites including MSN web-based e-mail and windows update. He has tried deleting tempory internet files, history and cookies, even running viruses scanners with no effect.

    Its running windows XP Sp1 with Internet Explorer 6 and 10x faster freeserve Broadband. Hes been trying things for ages but no success so please help. Look at this hijackthis log there must be some problem!!!!! Please, please help! Please tell me how to fix my mates computer, thanks.
    _______________________________________________________________ :mad:
    Logfile of HijackThis v1.98.2
    Scan saved at 16:46:44, on 09/09/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    c:\Program Files\NavNT\defwatch.exe
    C:\WINDOWS\System32\imapi.exe
    C:\WINDOWS\System32\tcpsvcs.exe
    c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Progra~1\NavNT\NAVRoam.exe
    c:\Program Files\NavNT\rtvscan.exe
    C:\Program Files\Panda Software\Panda Antivirus Platinum\Firewall\PavFires.exe
    C:\Program Files\Panda Software\Panda Antivirus Platinum\pavsrv51.exe
    C:\WINDOWS\System32\snmp.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LBMService\LBMService.exe
    C:\Program Files\Panda Software\Panda Antivirus Platinum\AVENGINE.EXE
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Panda Software\Panda Antivirus Platinum\apvxdwin.exe
    C:\Program Files\NavNT\vptray.exe
    C:\PROGRA~1\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Real\RealPlayer\realplay.exe
    C:\Program Files\WinPortrait\wpctrl.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
    C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
    C:\Program Files\Lime_Shop\Limeshop0.exe
    C:\Program Files\Messenger Plus! 3\MsgPlus.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\WinZip\Wzqkpick.exe
    C:\Program Files\Panda Software\Panda Antivirus Platinum\pavProxy.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Lime_Shop\Limeshop1.exe
    C:\Program Files\hjt\HijackThisnew.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.couldnotfind.com/search_page.html?&account_id=146274
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://mshp.dll/sp.html#37049
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/Default.asp?Ath=f
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://mshp.dll/index.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://mshp.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?new-hklm
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://mshp.dll/sp.html#37049
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://mshp.dll/index.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\krkdu.dll/sp.html#37680
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\adobe\acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {13C69E40-B83B-6784-F395-19348791DBFD} - C:\WINDOWS\iebv.dll (file missing)
    O2 - BHO: (no name) - {D34F08C5-4F18-477c-86CB-1A9BEECFE37B} - (no file)
    O2 - BHO: (no name) - {FD9BC004-8331-4457-B830-4759FF704C22} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [vptray] c:\Program Files\NavNT\vptray.exe
    O4 - HKLM\..\Run: [Acrobat Assistant] C:\PROGRA~1\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - HKLM\..\Run: [RealTray] c:\Program Files\Real\RealPlayer\realplay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [PivotSoftware] "C:\Program Files\WinPortrait\wpctrl.exe"
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
    O4 - HKLM\..\Run: [Limeshop0] "C:\Program Files\Lime_Shop\Limeshop0.exe"
    O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
    O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Antivirus Platinum\Inicio.exe"
    O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Antivirus Platinum\APVXDWIN.EXE" /s
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\Wzqkpick.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\Lime_Shop\Sy700\Tp700\scri700a.htm
    O8 - Extra context menu item: Search with Freeserve - res://C:\PROGRA~1\FREESE~1\FSBar\FSBar.dll/VSearch.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
    O15 - Trusted Zone: *.05p.com
    O15 - Trusted Zone: *.clickspring.net
    O15 - Trusted Zone: *.mt-download.com
    O15 - Trusted Zone: *.my-internet.info
    O15 - Trusted Zone: *.scoobidoo.com
    O15 - Trusted Zone: *.searchmiracle.com
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab27571.cab
    O16 - DPF: {11111111-1111-1111-1111-111111111732} - file://c:\progra~1\pl.exe
    O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} (Macromedia Authorware Web Player Control) - file://c:\dumps\Macromedia\AuthorWare Web Player\AW Full\awswaxf.cab
    O16 - DPF: {2AC92E7B-E7EC-11D5-A3A4-00B0D047F85A} (PPLogin.SenaPortalPassLoginSSO) - http://my.lehman.com/LL_S/codebase/SenaPPLoginSSO.CAB
    O16 - DPF: {2D59BFD1-DAE3-4A74-A35E-6E98CD2CE5E4} (Wmf2ClipProj.Wmf2Clip) - http://my.lehman.com/FIA_S/FIAChart/WMF/Wmf2ClipProj.CAB
    O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52....apple.com/saba/us/win/QuickTimeInstaller.exe
    O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50188/QDow_AS2.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab27571.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} -
    O16 - DPF: {FFFF0003-0001-101A-A3C9-08002B23E0CC} - http://direct.data-line.us/gbn1175.exe
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = leh.lbcorp.lehman.com
    O17 - HKLM\Software\..\Telephony: DomainName = leh.lbcorp.lehman.com
    O17 - HKLM\System\CCS\Services\Tcpip\..\{0E3924BC-F156-4D49-8364-74219894CD51}: NameServer = 195.92.195.95 195.92.195.94
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = leh.lbcorp.lehman.com
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = leh.lbcorp.lehman.com,lbcorp.lehman.com,lehman.com
    O17 - HKLM\System\CS1\Services\Tcpip\..\{0E3924BC-F156-4D49-8364-74219894CD51}: NameServer = 195.92.195.95 195.92.195.94
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = leh.lbcorp.lehman.com,
     
  2. mjack547

    mjack547 Malware Specialist

    Joined:
    Sep 1, 2003
    Messages:
    3,181
    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described


    CWshredder from http://www.subratam.org/?page=removal
    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/software/adaware/


    then
    Run CWSHREDDER,

    Close all browser windows, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do it's thing.
    and make sure you have all of Microsoft security updates

    then reboot &

    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. .(Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
  3. andy909

    andy909 Thread Starter

    Joined:
    Aug 30, 2004
    Messages:
    11
    Thanks, I will try it!!!!
     
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