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HJT and AdAware log analysis - Help please

Discussion in 'Virus & Other Malware Removal' started by FLINSGUY, Sep 13, 2004.

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  1. FLINSGUY

    FLINSGUY Thread Starter

    Joined:
    Feb 10, 2003
    Messages:
    126
    I've run HJT and Ad-Aware but was a little leery about just deleting things. I read the other posts but still not clear to me what to do after running these programs. I was just running Spybot but it's not getting rid of the problems.

    Following are the HJT and Ad-Aware logs. I tried to attach them as a file but couldn't make it work. I also couldn't post both log files so I'm just posting the HJT log for now. If someone could take a look and let me know what's required I greatly appreciate it.

    HJT LOG
    Logfile of HijackThis v1.98.2
    Scan saved at 7:38:34 PM, on 9/13/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\HPConfig.exe
    C:\Program Files\Ahead\InCD\InCDsrv.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton Personal Firewall\NISUM.EXE
    C:\Program Files\Norton Utilities\NPROTECT.EXE
    C:\WINDOWS\system32\RadioSvr.exe
    C:\WINDOWS\System32\tcpsvcs.exe
    C:\Program Files\Speed Disk\nopdb.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Norton Personal Firewall\SymProxySvc.exe
    C:\Program Files\Norton Personal Firewall\NISSERV.EXE
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\PopUp Killer\PopUpKiller.EXE
    C:\windows\system\hpsysdrv.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
    C:\Program Files\Hewlett-Packard\HP Display Settings\hpdisply.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\System32\S3tray2.exe
    C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
    C:\Program Files\Ahead\InCD\InCD.exe
    C:\WINDOWS\System32\hphmon04.exe
    C:\PROGRA~1\NORTON~2\navapw32.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\PROGRA~1\VISION~1\ONETOU~2.EXE
    C:\Program Files\Winad Client\Winad.exe
    C:\Program Files\Web_Rebates\WebRebates0.exe
    C:\WINDOWS\System32\jqqixu.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Winad Client\WinClt.exe
    C:\Program Files\Web_Rebates\WebRebates1.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Owner\My Documents\HiJack This\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com/notebooks/pavilion/e-center
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
    O2 - BHO: MxTargetObj Class - {0000607D-D204-42C7-8E46-216055BF9918} - C:\WINDOWS\mxTarget.dll
    O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: CitiUSBrowserHelper Class - {387EDF53-1CF2-4523-BC2F-13462651BE8C} - C:\WINDOWS\System32\BhoCitUS.dll
    O2 - BHO: IEProxyHelperObj Class - {43DF16FD-D9ED-4c9e-B14A-F3236A12C649} - C:\Program Files\MusicNow\IEProxyHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: CitiBrowserHelper Class - {E8C0F153-B768-4e68-B14F-40F0E8531675} - C:\WINDOWS\System32\BhoCiti.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: (no name) - {57E69D5A-6539-4d7d-9637-775DE8A385B4} - (no file)
    O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
    O4 - HKLM\..\Run: [PopUpKiller] C:\Program Files\PopUp Killer\PopUpKiller.EXE
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
    O4 - HKLM\..\Run: [HP Display Settings] C:\Program Files\Hewlett-Packard\HP Display Settings\hpdisply.exe /s
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
    O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
    O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~2\navapw32.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [OneTouch Monitor] C:\PROGRA~1\VISION~1\ONETOU~2.EXE
    O4 - HKLM\..\Run: [Winad Client] C:\Program Files\Winad Client\Winad.exe
    O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
    O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
    O4 - HKLM\..\Run: [zwgygxeaqenj] C:\WINDOWS\System32\jqqixu.exe
    O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: AcroTray.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
    O9 - Extra button: Citi - {4C730913-3961-439b-83D5-F4E445520422} - C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com/notebooks/pavilion/e-center
    O16 - DPF: {0177BA29-51AC-4B15-8A29-83B6A4B550D9} (ebDemoWebScan.MainApp) - https://www.ebridge-solutions.com/files/ebdemowebscan.CAB
    O16 - DPF: {01CA75F1-054B-4A63-9221-C6926369EC52} (HS_live Control) - http://install.homestead.com/~site/InstallFiles/SIFiles/live/HS_live.cab
    O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
    O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_f...2bb8c69caaa6:8f34c16cd1bc4eb7fd82a75f249c6c66
    O16 - DPF: {2B4F4FA8-814A-11D7-B31B-0002A500B281} (FASetupStart Control) - http://a2.ff.fullaudio.com.edgesuit...fullaudio.com/bestbuy_none/3.0.0.60/setup.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...apple.com/qt505/us/win/QuickTimeInstaller.exe
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/081283eac605de811d05/netzip/RdxIE601.cab
    O16 - DPF: {7CF052DE-C74F-421B-B04A-3B3037EF5887} (CCMPGui Class) - http://64.124.45.181/chaincast/proxy/CCMP.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab
    O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://carpoint.msn.com/Components/Ocx/SurVid/MSSurVid.cab
    O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/1437/ftp.coupons.com/v3123/cpbrkpie.cab
    O16 - DPF: {B8E71371-F7F7-11D2-A2CE-0060B0FB9D0D} (CDToolCtrl Class) - http://free.aol.com/tryaolfree/cdt175/aolcdt175.cab
    O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} (ExteriorSurround Object) - http://carpoint.msn.com/Components/Ocx/Exterior/Outside.cab
    O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Smart Viewer 7) - http://crystalweb1.clerk.co.brevard.fl.us/viewer/activeXViewer/activexviewer.cab
    O16 - DPF: {DA04CC86-07A5-11D5-A700-0001031AD955} (TP_live Control) - http://www.homestead.com/~site/InstallFiles/SIFiles/live/TP_live.cab
    O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://rr.esecurecare.net/rnt/rnl/java/RntX.cab
    O16 - DPF: {E93A6FCA-C052-45DF-AC9B-B729066092F8} (Util Class) - http://isupport4.hp.com/motivedocs/linklauncher/MotUtil.cab
    O16 - DPF: {EE2589EB-7FC8-44DB-A892-573F2C4B41E0} - http://pdf.forbes.com/forbesnews/triggernews/ForbesDownloaderSigned.cab
    O16 - DPF: {FE5D6722-826F-11D5-A24E-0060B0F1A5AE} (Tukati Launcher) - http://http.gamezone.tukati.com/tukati/1.7.20.20/tukati.cab
     
  2. LDTate

    LDTate Malware Specialist

    Joined:
    Aug 13, 2004
    Messages:
    789
    Hello FLINSGUY.

    Removing items with Ad-Aware is safe. You can select them to go into a quarantine file so you can restore them if needed. With SpyBot, just follow the directions here.

    This is what I suggest you do first.

    Make sure you have the up-to-date versions of Spybot and Ad-aware. All are free and available below.

    Download Spybot, install and update. Then download Ad-aware, install, and update.

    Spybot:
    Go to Start > Programs >Spybot > Search & Destroy and choose Spybot S&D

    Close ALL windows except Spybot S&D
    Click the button to "Search for Updates" and download and install the Updates.
    Next click the button "Check for Problems"
    When Spybot is complete, it will be showing "RED" (RED) entries "BLACK" entries and "GREEN" (GREEN) entries in the window
    Put a check mark beside the RED (RED) entries ONLY.
    Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.

    Ad-Aware FULL SCAN:

    Install the program and launch it.

    First in the main window look in the bottom right corner and click on Check for updates now then click Connect and download the latest reference files.

    From main window :Click Start then under Select a scan Mode tick Perform full system scan.

    Next deselect Search for negligible risk entries.

    Now to scan just click the Next button.

    When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

    Before restart, Empty Recycle Bin.

    Restart your computer.

    Post a new HijackThis log.
     
  3. winchester73

    winchester73

    Joined:
    Aug 18, 2003
    Messages:
    2,438
  4. FLINSGUY

    FLINSGUY Thread Starter

    Joined:
    Feb 10, 2003
    Messages:
    126
    Ran Ad-Aware late last night and again early this morning. So far system is running much better. I quarantined the items Ad-Aware listed.

    Just a quick question: when I run these programs do I need to have everything else closed, including my internet connection?

    I'll run HJT and post the log file when I'm done.

    Thanks for all the help.
     
  5. FLINSGUY

    FLINSGUY Thread Starter

    Joined:
    Feb 10, 2003
    Messages:
    126
    OK, ran HJT and fixed the items you listed. Here is the new log:

    Logfile of HijackThis v1.98.2
    Scan saved at 9:59:22 AM, on 9/14/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\HPConfig.exe
    C:\Program Files\Ahead\InCD\InCDsrv.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton Personal Firewall\NISUM.EXE
    C:\Program Files\Norton Utilities\NPROTECT.EXE
    C:\WINDOWS\system32\RadioSvr.exe
    C:\WINDOWS\System32\tcpsvcs.exe
    C:\Program Files\Speed Disk\nopdb.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Norton Personal Firewall\SymProxySvc.exe
    C:\Program Files\Norton Personal Firewall\NISSERV.EXE
    C:\WINDOWS\Explorer.EXE
    C:\windows\system\hpsysdrv.exe
    C:\Program Files\Hewlett-Packard\HP Display Settings\hpdisply.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
    C:\Program Files\Ahead\InCD\InCD.exe
    C:\WINDOWS\System32\hphmon04.exe
    C:\PROGRA~1\NORTON~2\navapw32.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Web_Rebates\WebRebates1.exe
    C:\Program Files\Web_Rebates\WebRebates0.exe
    C:\Documents and Settings\Owner\My Documents\HiJack This\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.search.msn.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com/notebooks/pavilion/e-center
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.search.msn.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://ie.search.msn.com
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=runonce&pver=6.0&plcid=0x0409
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;localhost
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: CitiUSBrowserHelper Class - {387EDF53-1CF2-4523-BC2F-13462651BE8C} - C:\WINDOWS\System32\BhoCitUS.dll
    O2 - BHO: IEProxyHelperObj Class - {43DF16FD-D9ED-4c9e-B14A-F3236A12C649} - C:\Program Files\MusicNow\IEProxyHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: CitiBrowserHelper Class - {E8C0F153-B768-4e68-B14F-40F0E8531675} - C:\WINDOWS\System32\BhoCiti.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
    O4 - HKLM\..\Run: [PopUpKiller] C:\Program Files\PopUp Killer\PopUpKiller.EXE
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
    O4 - HKLM\..\Run: [HP Display Settings] C:\Program Files\Hewlett-Packard\HP Display Settings\hpdisply.exe /s
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
    O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
    O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~2\navapw32.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [OneTouch Monitor] C:\PROGRA~1\VISION~1\ONETOU~2.EXE
    O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: AcroTray.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
    O9 - Extra button: Citi - {4C730913-3961-439b-83D5-F4E445520422} - C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com/notebooks/pavilion/e-center
    O16 - DPF: {0177BA29-51AC-4B15-8A29-83B6A4B550D9} (ebDemoWebScan.MainApp) - https://www.ebridge-solutions.com/files/ebdemowebscan.CAB
    O16 - DPF: {01CA75F1-054B-4A63-9221-C6926369EC52} (HS_live Control) - http://install.homestead.com/~site/InstallFiles/SIFiles/live/HS_live.cab
    O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
    O16 - DPF: {2B4F4FA8-814A-11D7-B31B-0002A500B281} (FASetupStart Control) - http://a2.ff.fullaudio.com.edgesuit...fullaudio.com/bestbuy_none/3.0.0.60/setup.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...apple.com/qt505/us/win/QuickTimeInstaller.exe
    O16 - DPF: {7CF052DE-C74F-421B-B04A-3B3037EF5887} (CCMPGui Class) - http://64.124.45.181/chaincast/proxy/CCMP.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab
    O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://carpoint.msn.com/Components/Ocx/SurVid/MSSurVid.cab
    O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/1437/ftp.coupons.com/v3123/cpbrkpie.cab
    O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} (ExteriorSurround Object) - http://carpoint.msn.com/Components/Ocx/Exterior/Outside.cab
    O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Smart Viewer 7) - http://crystalweb1.clerk.co.brevard.fl.us/viewer/activeXViewer/activexviewer.cab
    O16 - DPF: {DA04CC86-07A5-11D5-A700-0001031AD955} (TP_live Control) - http://www.homestead.com/~site/InstallFiles/SIFiles/live/TP_live.cab
    O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://rr.esecurecare.net/rnt/rnl/java/RntX.cab
    O16 - DPF: {E93A6FCA-C052-45DF-AC9B-B729066092F8} (Util Class) - http://isupport4.hp.com/motivedocs/linklauncher/MotUtil.cab
    O16 - DPF: {FE5D6722-826F-11D5-A24E-0060B0F1A5AE} (Tukati Launcher) - http://http.gamezone.tukati.com/tukati/1.7.20.20/tukati.cab
     
  6. winchester73

    winchester73

    Joined:
    Aug 18, 2003
    Messages:
    2,438
    It is important to have all open windows closed when you run HJT ... doesn't matter with Ad-Aware SE, although my preference is to have as few things running as possible whenever I run any security software (anti-virus, anti-trojan, anti-trackware, etc).

    Have HJT fix these two items:

    O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
    O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"


    Restart your computer once again.

    Post back with the status of the orginal problem once you have done this.
     
  7. FLINSGUY

    FLINSGUY Thread Starter

    Joined:
    Feb 10, 2003
    Messages:
    126
    I think I screwed up on one item but not sure which one. Before running Hijack This again I opened Task Manager and closed running programs that I know aren't needed by the system. One program I closed that now is giving me a problem is InCD.exe. This program came with Ahead Nero s/w for CD burning (pretty sure of that but don't hold me to it). Now InCD won't run and when I boot the system says "Could not access file system. InCD could not load". Now I can't access the internet, e-mail, etc. I found the InCD program and ran it but I still get the same error when rebooting.

    I also closed the WebRebates0 "C:\Program files\Web_Rebates\WebRebates0.exe" entry in Task Manager, thinking it would help when I ran Hijack This.

    Any thoughts as to my next action? Thanks.
     
  8. FLINSGUY

    FLINSGUY Thread Starter

    Joined:
    Feb 10, 2003
    Messages:
    126
    Should I redirect my question over to another forum? Not sure now that the problem is related to any security issue. Thanks.
     
  9. LDTate

    LDTate Malware Specialist

    Joined:
    Aug 13, 2004
    Messages:
    789
    I'd post a new HijackThis log
     
  10. FLINSGUY

    FLINSGUY Thread Starter

    Joined:
    Feb 10, 2003
    Messages:
    126
    OK, very weird. I uninstalled InCD but still couldn't access the internet, e-mail, servers, etc. So I powered down, came home, tried to go cycling but got a flat tire. Had a spare tire but no pump (forgot it!). Called it a day and walked home. Powered up the laptop and lo and behold it now accesses the internet, e-mail, etc. I haven't changed a thing since I last tried it but for some odd reason I'm now good to go.

    I re-ran HijackThis. Here's the log:

    Logfile of HijackThis v1.98.2
    Scan saved at 6:52:55 PM, on 9/14/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\HPConfig.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton Personal Firewall\NISUM.EXE
    C:\Program Files\Norton Utilities\NPROTECT.EXE
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\RadioSvr.exe
    C:\WINDOWS\System32\tcpsvcs.exe
    C:\Program Files\Speed Disk\nopdb.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Norton Personal Firewall\SymProxySvc.exe
    C:\Program Files\Norton Personal Firewall\NISSERV.EXE
    C:\windows\system\hpsysdrv.exe
    C:\Program Files\Hewlett-Packard\HP Display Settings\hpdisply.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\System32\S3tray2.exe
    C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
    C:\WINDOWS\System32\hphmon04.exe
    C:\PROGRA~1\NORTON~2\navapw32.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Documents and Settings\Owner\Desktop\hijackthis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com/notebooks/pavilion/e-center
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: CitiUSBrowserHelper Class - {387EDF53-1CF2-4523-BC2F-13462651BE8C} - C:\WINDOWS\System32\BhoCitUS.dll
    O2 - BHO: IEProxyHelperObj Class - {43DF16FD-D9ED-4c9e-B14A-F3236A12C649} - C:\Program Files\MusicNow\IEProxyHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: CitiBrowserHelper Class - {E8C0F153-B768-4e68-B14F-40F0E8531675} - C:\WINDOWS\System32\BhoCiti.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
    O4 - HKLM\..\Run: [PopUpKiller] C:\Program Files\PopUp Killer\PopUpKiller.EXE
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
    O4 - HKLM\..\Run: [HP Display Settings] C:\Program Files\Hewlett-Packard\HP Display Settings\hpdisply.exe /s
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
    O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
    O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
    O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~2\navapw32.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [OneTouch Monitor] C:\PROGRA~1\VISION~1\ONETOU~2.EXE
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: AcroTray.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
    O9 - Extra button: Citi - {4C730913-3961-439b-83D5-F4E445520422} - C:\Program Files\Citi Virtual Account Numbers\CitiVAN.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com/notebooks/pavilion/e-center
    O16 - DPF: {0177BA29-51AC-4B15-8A29-83B6A4B550D9} (ebDemoWebScan.MainApp) - https://www.ebridge-solutions.com/files/ebdemowebscan.CAB
    O16 - DPF: {01CA75F1-054B-4A63-9221-C6926369EC52} (HS_live Control) - http://install.homestead.com/~site/InstallFiles/SIFiles/live/HS_live.cab
    O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
    O16 - DPF: {2B4F4FA8-814A-11D7-B31B-0002A500B281} (FASetupStart Control) - http://a2.ff.fullaudio.com.edgesuit...fullaudio.com/bestbuy_none/3.0.0.60/setup.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...apple.com/qt505/us/win/QuickTimeInstaller.exe
    O16 - DPF: {7CF052DE-C74F-421B-B04A-3B3037EF5887} (CCMPGui Class) - http://64.124.45.181/chaincast/proxy/CCMP.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab
    O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://carpoint.msn.com/Components/Ocx/SurVid/MSSurVid.cab
    O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/1437/ftp.coupons.com/v3123/cpbrkpie.cab
    O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} (ExteriorSurround Object) - http://carpoint.msn.com/Components/Ocx/Exterior/Outside.cab
    O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Smart Viewer 7) - http://crystalweb1.clerk.co.brevard.fl.us/viewer/activeXViewer/activexviewer.cab
    O16 - DPF: {DA04CC86-07A5-11D5-A700-0001031AD955} (TP_live Control) - http://www.homestead.com/~site/InstallFiles/SIFiles/live/TP_live.cab
    O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://rr.esecurecare.net/rnt/rnl/java/RntX.cab
    O16 - DPF: {E93A6FCA-C052-45DF-AC9B-B729066092F8} (Util Class) - http://isupport4.hp.com/motivedocs/linklauncher/MotUtil.cab
    O16 - DPF: {FE5D6722-826F-11D5-A24E-0060B0F1A5AE} (Tukati Launcher) - http://http.gamezone.tukati.com/tukati/1.7.20.20/tukati.cab
     
  11. winchester73

    winchester73

    Joined:
    Aug 18, 2003
    Messages:
    2,438
    You probably see some new icons on your desktop ... they are HJT backups ... and you could have restored from them ...

    Regardless ...

    Have HJT fix this orphaned entry:

    O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

    Post back if you encounter further problems.
     
  12. FLINSGUY

    FLINSGUY Thread Starter

    Joined:
    Feb 10, 2003
    Messages:
    126
    Didn't see any new icons. System appears to be running OK now. I ran HJT and cleared the orphaned entry. Thanks much for all the help!!
     
  13. winchester73

    winchester73

    Joined:
    Aug 18, 2003
    Messages:
    2,438
    That's why I thought you would see the backups placed on your desktop.

    Glad your problem is solved.
     
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