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HJT Log and other help requested

Discussion in 'Virus & Other Malware Removal' started by ukilledtheca, Dec 26, 2005.

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  1. ukilledtheca

    ukilledtheca Thread Starter

    Joined:
    Dec 26, 2005
    Messages:
    1
    I accidentally clicked on a link to an unfriendly spyware-massacre. You're help would be much appreciated. Ran Adaware clean, wiped out a few viruses, but it seems some of them are a bit more persistant. Spybot has nabbed a few things and I've also gone a removed a few things myself. I have the blue screen "Spyware infection" wallpaper and, I don't know if this is related or not, but when I try to open iTunes, it gives me the "encountered a problems and needs to close" message with this cited in the tech page "C:\DOCUME~1\Chase\LOCALS~1\Temp\791c_appcompat.txt". Any help in this matter would be greatly appreciated.

    Logfile of HijackThis v1.99.1
    Scan saved at 2:31:14 PM, on 12/26/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\windows\System32\smss.exe
    C:\windows\system32\winlogon.exe
    C:\windows\system32\services.exe
    C:\windows\system32\lsass.exe
    C:\windows\system32\Ati2evxx.exe
    C:\windows\system32\svchost.exe
    C:\windows\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Norton Internet Security\ISSVC.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\windows\system32\Ati2evxx.exe
    C:\windows\Explorer.EXE
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\windows\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\winlogon.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\DELL\drivers\R34790\Mouse\SETUP\MSH\Mouse\point32.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\windows\smss.exe
    C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe
    C:\WINDOWS\system32\Wtablet\TabUserW.exe
    C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
    C:\WINDOWS\webshots.scr
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\PROGRA~1\NORTON~3\NORTON~1\NPROTECT.EXE
    C:\PROGRA~1\NORTON~3\NORTON~1\SPEEDD~1\NOPDB.EXE
    C:\windows\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\Tablet.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
    C:\Program Files\AIM\aim.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Documents and Settings\Chase\My Documents\Programs\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    F2 - REG:system.ini: UserInit=c:\windows\system32\userinit.exe
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [QD FastAndSafe] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [POINTER] C:\DELL\drivers\R34790\Mouse\SETUP\MSH\Mouse\point32.exe
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
    O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\PROGRA~1\AIM\\DeadAIM.ocm",ExportedCheckODLs
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [Microsoft Windows Session Manager Subsystem] C:\windows\smss.exe
    O4 - HKLM\..\Run: [Microsoft Windows Logon Process] C:\windows\winlogon.exe
    O4 - HKLM\..\Run: [winsync] C:\windows\system32\yyyoka.exe reg_run
    O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe"
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: TabUserW.exe.lnk = C:\WINDOWS\system32\Wtablet\TabUserW.exe
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O20 - Winlogon Notify: igfxcui - C:\windows\SYSTEM32\igfxsrvc.dll
    O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\windows\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: Windows Logon Process Service (MSWinLogonProcService) - Unknown owner - C:\WINDOWS\winlogon.exe" -service (file missing)
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~3\NORTON~1\NPROTECT.EXE
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~3\NORTON~1\SPEEDD~1\NOPDB.EXE
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe
     
  2. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Welcome to TSG :)

    * Click here to download smitRem.exe.
    • Save the file to your desktop.
    • It is a self extracting file.
    • Doubleclick the smitRem.exe and it will extract the files to a smitRem folder on your desktop.
    • Do not do anything with it yet. You will run the RunThis.bat file later in safe mode.

    * Download the trial version of Ewido Security Suite here.
    • Install ewido.
    • During the installation, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
    • Launch ewido
    • It will prompt you to update click the OK button and it will go to the main screen
    • On the left side of the main screen click update
    • Click on Start and let it update.
    • DO NOT run a scan yet. You will do that later in safe mode.


    * Click here for info on how to boot to safe mode if you don't already know how.


    * Now copy these instructions to notepad and save them to your desktop. You will need them to refer to in safe mode.


    * Restart your computer into safe mode now. Perform the following steps in safe mode:


    * Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
    Wait for the tool to complete and disk cleanup to finish.


    * Run Ewido:
    • Click on scanner
    • Click Complete System Scan and the scan will begin.
    • During the scan it will prompt you to clean files, click OK
    • When the scan is finished, look at the bottom of the screen and click the Save report button.
    • Save the report to your desktop


    * Go to Control Panel > Internet Options. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.


    * Next go to Control Panel > Display. Click on the "Desktop" tab then click the "Customize Desktop" button. Click on the "Web" tab. Under "Web Pages" you should see an entry checked called something like "Security info" or similar. If it is there, select that entry and click the "Delete" button. Click OK then Apply and OK.


    * Restart back into Windows normally now.


    * Run ActiveScan online virus scan here

    When the scan is finished, anything that it cannot clean have it delete it. Make a note of the file location of anything that cannot be deleted so you can delete it yourself.
    - Save the results from the scan!

    Post a new HiJack This log along with the results from ActiveScan and the Ewido scan and post the contents of the smitfiles.txt.
     
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