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HJT Log feels infected

Discussion in 'Virus & Other Malware Removal' started by coleybug, Nov 13, 2011.

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  1. coleybug

    coleybug Thread Starter

    Joined:
    Jul 17, 2003
    Messages:
    86
    I accidntly clicked on a fb video koobface don't know if infected but ran HJT please go over scan.

    Thanks

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 6:48:54 PM, on 11/13/2011
    Platform: Windows 7 SP1 (WinNT 6.00.3505)
    MSIE: Internet Explorer v8.00 (8.00.7601.17514)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\AWS\WeatherBug\Weather.exe
    C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe
    C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe
    C:\Program Files (x86)\Logitech\Vid HD\Vid.exe
    C:\PROGRA~2\Webshots\Webshots.scr
    C:\Users\Nicole\AppData\Local\Google\Update\1.3.21.79\GoogleCrashHandler.exe
    C:\Program Files (x86)\SelectRebates\SelectRebates.exe
    C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe
    C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\Logitech\LWS\Webcam Software\CameraHelperShell.exe
    C:\Program Files (x86)\Common Files\Logishrd\LQCVFX\COCIManager.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
    C:\Program Files (x86)\internet explorer\iexplore.exe
    C:\Program Files (x86)\internet explorer\iexplore.exe
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11c_ActiveX.exe
    C:\Program Files (x86)\internet explorer\iexplore.exe
    C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
    C:\Windows\SysWOW64\DllHost.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Program Files (x86)\Zynga\prxtbZyn0.dll
    R3 - URLSearchHook: YTNavAssist.YTNavAssistPlugin Class - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\YTNavAssist.dll
    R3 - URLSearchHook: (no name) - - (no file)
    F2 - REG:system.ini: UserInit=userinit.exe,
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\IPS\IPSBHO.DLL
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O2 - BHO: WindowShopper - {74F475FA-6C75-43BD-AAB9-ECDA6184F600} - C:\Program Files (x86)\Superfish\Window Shopper\SuperfishIEAddon.dll
    O2 - BHO: Zynga - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Program Files (x86)\Zynga\prxtbZyn0.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O2 - BHO: Neopets - {CD292324-974F-4224-D074-CACA427AA030} - C:\PROGRA~2\Neopets\Toolbar\Toolbar.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: ShopAtHomeIEHelper - {E8DAAA30-6CAA-4b58-9603-8E54238219E2} - C:\Program Files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\YTSingleInstance.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
    O3 - Toolbar: Neopets - {CD292324-974F-4224-D074-CACA427AA030} - C:\PROGRA~2\Neopets\Toolbar\Toolbar.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll
    O3 - Toolbar: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Program Files (x86)\Zynga\prxtbZyn0.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
    O3 - Toolbar: ShopAtHome.com Toolbar - {98279C38-DE4B-4bcf-93C9-8EC26069D6F4} - C:\Program Files (x86)\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
    O4 - HKLM\..\Run: [DNS7reminder] "C:\Program Files (x86)\Nuance\NaturallySpeaking11\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\NaturallySpeaking11\Ereg.ini
    O4 - HKLM\..\Run: [SelectRebates] C:\Program Files (x86)\SelectRebates\SelectRebates.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [LWS] C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe -hide
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [VERIZONDM] "C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe" /P VERIZONDM
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
    O4 - HKCU\..\Run: [Weather] C:\Program Files (x86)\AWS\WeatherBug\Weather.exe 1
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [ISUSPM] C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe -scheduler
    O4 - HKCU\..\Run: [RoboForm] "C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
    O4 - HKCU\..\Run: [Logitech Vid] "C:\Program Files (x86)\Logitech\Vid HD\Vid.exe" -bootmode
    O4 - HKCU\..\Run: [Google Update] "C:\Users\Nicole\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11c_ActiveX.exe -update activex
    O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
    O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
    O4 - Startup: Webshots.lnk = C:\Program Files (x86)\Webshots\Launcher.exe
    O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files (x86)\ieSpell\iespell.dll/SPELLOPTION.HTM
    O8 - Extra context menu item: Check &Spelling - res://C:\Program Files (x86)\ieSpell\iespell.dll/SPELLCHECK.HTM
    O8 - Extra context menu item: Customize Menu - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: Fill Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files (x86)\ieSpell\Merriam Webster.HTM
    O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files (x86)\ieSpell\wikipedia.HTM
    O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O8 - Extra context menu item: Save Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files (x86)\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files (x86)\ieSpell\iespell.dll
    O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files (x86)\ieSpell\iespell.dll
    O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files (x86)\ieSpell\iespell.dll
    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
    O9 - Extra button: Window Shopper - {A69A551A-1AAE-4B67-8C2E-52F8B8A19504} - C:\Program Files (x86)\Superfish\Window Shopper\SuperfishIEAddon.dll
    O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O12 - Plugin for .spop: C:\Program Files (x86)\Internet Explorer\Plugins\NPDocBox.dll
    O15 - Trusted Zone: *.exodusvipdesk.com
    O15 - Trusted Zone: *.vipdesk.com
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files (x86)\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} (GMNRev Class) - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
    O16 - DPF: {80AEEC0E-A2BE-4B8D-985F-350FE869DC40} (HPDDClientExec Class) - http://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsVista.cab
    O16 - DPF: {A084A130-28AE-4B32-B51A-1C8CE164BC88} (WNICheck2 Class) - http://www.convergysworkathome.com/AppHardT.CAB
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://akamaicdn.webex.com/client/WBXclient-T27L10NSP28EP2-12243/training/ieatgpc1.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
    O23 - Service: Dragon Service (DragonSvc) - Nuance Communications, Inc. - C:\Program Files (x86)\Common Files\Nuance\dgnsvc.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe
    O23 - Service: IHA_MessageCenter - Verizon - C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: SupportSoft Sprocket Service (verizondm) (sprtsvc_verizondm) - SupportSoft, Inc. - C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe
    O23 - Service: SupportSoft Repair Service (verizondm) (tgsrvc_verizondm) - SupportSoft, Inc. - C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: UMVPFSrv - Logitech Inc. - C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
    O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

    --
    End of file - 17919 bytes
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,930
    First Name:
    Frank
    Do the following in the order listed.

    -----------------------------------------------------------

    Download and save the free version of

    Malwarebytes Anti-Malware 1.51.2.1300

    SUPERAntiSpyware 5.0.0.1136

    then close all open windows first, then install them, then restart the computer.

    Make sure to update their definition files during the install process.

    -----------------------------------------------------------

    Start Malwarebytes Anti-Malware.

    Click "Scanner(tab) - Perform quick scan - Scan".

    If infections or problems are found during the scan, the number of them will be highlighted in red.

    When the scan is finished, click "Show Results".

    Make sure that EVERYTHING is selected, then click "Remove Selected".

    If you're prompted to restart to finish the removal process, click "Yes".

    Start Malwarebytes Anti-Malware again.

    Click "Logs"(tab).

    Highlight the scan log entry, then click "Open".

    When the scan log appears in Notepad, copy-and-paste it here.

    -----------------------------------------------------------

    Start SUPERAntiSpyware.

    Select the Quick Scan option, then click "Scan your Computer".

    If infections or problems are found during the scan, a list will appear and the number of them will be highlighted in red.

    When the scan is finished and the scan summary window appears, click "Continue".

    Make sure that EVERYTHING in the list is selected, then click "Remove Threats".

    Click "OK - Finish".

    If you're prompted to restart to finish the removal process, do so.

    Start SUPERAntiSpyware again.

    Click "View Scan Logs".

    Highlight the scan log entry, then click "View Selected Log".

    When the scan log appears in Notepad, copy-and-paste it here.

    -----------------------------------------------------------
     
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