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hjt LOG - PLEEEEEASE CAN SOMEONE LOOK

Discussion in 'Virus & Other Malware Removal' started by newtons, Feb 5, 2005.

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  1. newtons

    newtons Thread Starter

    Joined:
    Feb 5, 2005
    Messages:
    3
    :confused: Below is my HJT log - could someone please take a peek and advise this dopey user what I should delet/keep. This is my first time here and you'll note my status of "illiterate". Thanks heaps!

    Logfile of HijackThis v1.99.0
    Scan saved at 5:33:36 PM, on 5/02/05
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
    C:\PROGRAM FILES\NORTON ANTIVIRUS\IWP\NPFMNTOR.EXE
    C:\PROGRAM FILES\NORTON PERSONAL FIREWALL\ISSVC.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPROXY.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\PROGRAM FILES\CREATIVE\SBLIVE\AUDIOHQ\AHQTB.EXE
    C:\PROGRAM FILES\CREATIVE\SURROUNDMIXER\CTSYSVOL.EXE
    C:\WINDOWS\TPPALDR.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
    C:\WINDOWS\WT\UPDATER\WCMDMGR.EXE
    C:\WINDOWS\SYSTEM\QTTASK.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
    C:\PROGRAM FILES\MICROSOFT OFFICE\OSA.EXE
    C:\PROGRAM FILES\MSWORKS\CALENDAR\WKCALREM.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\PROGRAM FILES\MICROSOFT HOME PUBLISHING\MHPRMIND.EXE
    C:\PROGRAM FILES\HP DESKJET 815C SERIES\EREG\REMIND32.EXE
    C:\PROGRAM FILES\SONY CORPORATION\IMAGE TRANSFER\SONYTRAY.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\COMMON FILES\GMT\GMT.EXE
    C:\PROGRAM FILES\PRECISIONTIME\PRECISIONTIME.EXE
    C:\PROGRAM FILES\DATE MANAGER\DATEMANAGER.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
    C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\PROGRAM FILES\EFFICIENT NETWORKS\ENTERNET 300\APP\ENTERNET.EXE
    C:\PROGRAM FILES\MSN APPS\UPDATER\01.02.0002.1001\EN-AU\MSNAPPAU.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.ninemsn.com.au/0SEDEAT/SAOS01
    F1 - win.ini: run=hpfsched
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\E2G\IEBHOS.DLL (file missing)
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: Norton Personal Firewall - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: ninemsn Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN TOOLBAR\01.01.1629.0\EN-AU\MSNTB.DLL
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: Norton Personal Firewall - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
    O4 - HKLM\..\Run: [CTSysVol] C:\PROGRAM FILES\CREATIVE\SURROUNDMIXER\CTSYSVOL.EXE
    O4 - HKLM\..\Run: [TPP Auto Loader] C:\WINDOWS\TPPALDR.EXE
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
    O4 - HKLM\..\Run: [CMESys] "C:\PROGRAM FILES\COMMON FILES\CMEII\CMESYS.EXE"
    O4 - HKLM\..\Run: [stcloader] C:\WINDOWS\SYSTEM\stcloader.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
    O4 - HKLM\..\Run: [msnappau] "c:\program files\MSN Apps\Updater\01.02.0002.1001\en-au\msnappau.exe"
    O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
    O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
    O4 - HKLM\..\RunServices: [NPFMntor] C:\PROGRA~1\NORTON~1\IWP\NPFMNTOR.EXE
    O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
    O4 - HKLM\..\RunServices: [NPFMonitor] C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
    O4 - HKLM\..\RunServices: [ISSVC] "C:\Program Files\Norton Personal Firewall\ISSVC.exe"
    O4 - HKLM\..\RunServices: [ccProxy] C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\FINDFAST.EXE
    O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\OSA.EXE
    O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\MSWorks\Calendar\WKCALREM.EXE
    O4 - Startup: Microsoft Greetings Reminders.lnk = C:\Program Files\Microsoft Home Publishing\MHPRMIND.EXE
    O4 - Startup: Reminder-hpc41004.lnk = C:\Program Files\HP DeskJet 815C Series\ereg\Remind32.exe
    O4 - Startup: Image Transfer.lnk = C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
    O4 - Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
    O4 - Startup: PrecisionTime.lnk = C:\Program Files\PrecisionTime\PrecisionTime.exe
    O4 - Startup: Date Manager.lnk = C:\Program Files\Date Manager\DateManager.exe
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O16 - DPF: {E9041F85-3C18-4A7E-A29D-E24F84B79BF1} - http://216.133.83.162/downloads/UGO20.exe
    O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/player.virtools.com/downloads/player/Install2.5/Installer.exe
    O16 - DPF: {13197ACE-6851-45C3-A7FF-C281324D5489} - http://www.2nd-thought.com/files/install013.exe
    O16 - DPF: {00000000-CDDC-0704-0B53-2C8830E9FAEC} (IELoaderCtl Class) - http://install.global-netcom.de/ieloader.cab
    O16 - DPF: {11111111-1111-1111-1111-111111111123} - ms-its:mhtml:file://c:eek:exist.mht!http://crdrcr.com/chm.chm::/a.exe
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by17fd.bay17.hotmail.msn.com/resources/MsnPUpld.cab
     
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,369
    First Name:
    Karen
    Hi and welcome to TSG,

    Please download and run the following program(s):

    AD-AWARE

    Go here: http://www.lavasoftusa.com/support/download/
    and download Ad-Aware SE Personal

    Install the program and launch it.

    First, in the bottom right-hand corner of the main window click on Check for updates now then click Connect and download the latest reference files.

    Then, in the main window: Click Start and under Select a scan Mode tick Perform full system scan.

    Then, deselect Search for negligible risk entries.

    To start the scan, click the Next button.

    When the scan is finished mark everything for removal and get rid of it. (Right-click the window and choose select all from the drop down menu and then click Next)

    Restart your computer.


    SPYBOT SEARCH & DESTROY

    http://majorgeeks.com/download2471.html

    Open Spybot Search & Destroy (Click Start, Programs, Spybot S&D (Advanced Mode). Click online, Search for updates, Download all available updates. Close all Browser windows, Click ''Check for Problems''. Anything that needs to be fixed it will show in red and have a green check in the box to the left. Click ''Fix Selected Problems'', Then restart your computer.

    Then, after rebooting, please post another log and we’ll see what’s left to get rid of.
     
  3. newtons

    newtons Thread Starter

    Joined:
    Feb 5, 2005
    Messages:
    3
    Dear Cookie, thank you so much for help. Clean up appears to have been partially successful but Norton indicates that download Trojan virus still there and Norton does not seem able to deal. It will not repair, quarantine or delete. Spybot tells me that it has backed-up copy of files that have been repaired and that I should delete when I am confident that the repaired item is working properly, but how do I know if it is? Computer is still misbehaving (slow and freezing). Grateful if you could have a look at attached hjklog and advise. Many, many tks.

    Logfile of HijackThis v1.99.0
    Scan saved at 9:32:07 AM, on 7/02/05
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
    C:\PROGRAM FILES\NORTON ANTIVIRUS\IWP\NPFMNTOR.EXE
    C:\PROGRAM FILES\NORTON PERSONAL FIREWALL\ISSVC.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPROXY.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\PROGRAM FILES\CREATIVE\SBLIVE\AUDIOHQ\AHQTB.EXE
    C:\WINDOWS\TPPALDR.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
    C:\WINDOWS\SYSTEM\QTTASK.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
    C:\PROGRAM FILES\HP DESKJET 815C SERIES\EREG\REMIND32.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
    C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\PROGRAM FILES\MSN APPS\UPDATER\01.02.0002.1001\EN-AU\MSNAPPAU.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVW32.EXE
    C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.ninemsn.com.au/0SEDEAT/SAOS01
    F1 - win.ini: run=hpfsched
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: Norton Personal Firewall - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O3 - Toolbar: ninemsn Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN TOOLBAR\01.01.1629.0\EN-AU\MSNTB.DLL
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: Norton Personal Firewall - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
    O4 - HKLM\..\Run: [TPP Auto Loader] C:\WINDOWS\TPPALDR.EXE
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
    O4 - HKLM\..\Run: [msnappau] "c:\program files\MSN Apps\Updater\01.02.0002.1001\en-au\msnappau.exe"
    O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
    O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
    O4 - HKLM\..\RunServices: [NPFMntor] C:\PROGRA~1\NORTON~1\IWP\NPFMNTOR.EXE
    O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
    O4 - HKLM\..\RunServices: [NPFMonitor] C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
    O4 - HKLM\..\RunServices: [ISSVC] "C:\Program Files\Norton Personal Firewall\ISSVC.exe"
    O4 - HKLM\..\RunServices: [ccProxy] C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - Startup: Reminder-hpc41004.lnk = C:\Program Files\HP DeskJet 815C Series\ereg\Remind32.exe
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/player.virtools.com/downloads/player/Install2.5/Installer.exe
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by17fd.bay17.hotmail.msn.com/resources/MsnPUpld.cab
     
  4. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Hi and welcome. You need to post back to your same thread, otherwise cookiegal will not be notified of your post ;)

    I'll merge both threads.


    EDIT: Had some technical difficulty merging threads for whatever reason. Looks like they finally merged.
     
  5. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,367
    First Name:
    Derek
    You need more practice Candy :D
     
  6. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Obviously :p
     
  7. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,369
    First Name:
    Karen
  8. newtons

    newtons Thread Starter

    Joined:
    Feb 5, 2005
    Messages:
    3
    sorry to be so dopey but rescanned Hijack as you suggested,and could identify 016 -DPF etc, but unable to see how to check mark or where to click "fix checked". Could only highlight. Grateful for further instructions for really illiterate user!
    The backed up files in Spybot are Alexa Related, Wold Tangent, DSO Exploit, Gain.Gator, Hacker.ag and NetComGmbH. They all seem to be virus so should I delete?
    mny tks
     
  9. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    When you rescan with hijack this, BEFORE saving, you will see boxes to the side of all of the entries. This is where you will place the checkmark, then select FIX.
     
  10. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,369
    First Name:
    Karen
    You can delete those SPybot back-ups.

    Is Norton still detecting a trojan? If so what is the entire path to the file it finds. By path I mean somethng that would look like this that tells us where the file is located:

    C:\WINDOWS\SYSTEM\filename
     
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