Hoax.Win32.Renos.ad and Hoax.Win32.spyware.a. How do I get rid of it?

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jimkelley21

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Dec 28, 2005
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I have XP and the virus is supposed to be in 250 of my files. I have Charter High Speed Security Suite that is supposed to protect against viruses but it can't seem do clean up my system. My daughter got this thing off My Space. Can you please help me.
 
Joined
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Get HiJack This V1.99.1 http://thespykiller.co.uk/files/hijackthis_sfx.exe - double click the DL file and click UNZIP letting it extract to its default folder C:\Program FIles\HiJackThis, run it from there, DO NOT fix anything, post the log here.

Download the trial version of Ewido Security Suite http://www.ewido.net/en/download/ (W2K/XP Only)
· Install ewido.
· During the installation, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
· Launch ewido
· It will prompt you to update click the OK button and it will go to the main screen
· On the left side of the main screen click update
· Click on Start and let it update.
· DO NOT run a scan yet. You will do that later in safe mode.

Restart your computer into safe mode now. Perform the following steps in safe mode:
(Start tapping F8 at the first black screen after power up)

Run Ewido:
· Click on scanner
· Click Complete System Scan and the scan will begin.
· During the scan it will prompt you to clean files, click OK
· When the scan is finished, look at the bottom of the screen and click the Save report button.
· Save the report to your C: Drive
This will take some time to run!
Boot to normal mode
Post that log and a new HiJack log
 

jimkelley21

Thread Starter
Joined
Dec 28, 2005
Messages
3
Ewido Anti-Malware works for Hoax.Win32.Spyware.ad. You need to be in safe mode to do it though.
 

jimkelley21

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Joined
Dec 28, 2005
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3
Thank You for the help. I donated as much as we possibly could. Thank you once again for all your help.
 
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49,014
You never post any of the logs, you should as I suspect there is some work to be done
 
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