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Home Network - all pc's can't access all shared folders

Discussion in 'Networking' started by Tidalcloud, Dec 18, 2002.

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  1. Tidalcloud

    Tidalcloud Thread Starter

    Joined:
    Jul 4, 2002
    Messages:
    239
    Hi all,

    OK. Here is the setup.

    PC A is in my office running XP Home. My office also contains the Linksys BEFSR41 4 port router to which my cable modem and the other PCs are connected. I have a copy of Zone Alarm running on my pc with my nic card in the trusted zone.

    PC B is in my wife's office also running XP Home. She is connected to the network and the internet via her connection to the router. She also runs Zone Alarm with her nic card in the trusted zone.

    PC C is in another bedroom running Windows 98 SE. The Microsoft Networking program had been run on it. No Zone Alarm here is this pc is being used for internet access and for backups.

    All three PCs can see each other on the network. PC A can see and access the shared folders on PC B. It can only see the shared folders on PC C but cannot access them. PCs B & C can only see the shared folders on the others - cannot access them. Attempts to access the shared folders where I indicate it's not working generates this error: Cannot copy 'example file: Network access is denied. Be sure you have the correct network permissions to perform this operation."

    All was working fine until a few weeks ago when I had to move the contents of a failing hard drive to a new one using the hard drive mfg's software. Everything else funtions properly.

    Thoughts?
     
  2. marklab

    marklab

    Joined:
    Sep 25, 2002
    Messages:
    244
    Make sure you have the same usernames and passwords set up on both XP computers. Try turning off zonealarm on both systems and see if that helps. Check that you have the same network protocols installed on all 3 computers. Make sure all 3 computers are in the same workgroup.
     
  3. Tidalcloud

    Tidalcloud Thread Starter

    Joined:
    Jul 4, 2002
    Messages:
    239
    Thank you. Oddly I also noticed that when I reboot most of the ip addresses in ZoneAlarm's trusted zone are no longer there and I have to add them again.

    By the way ... if we weren't all in the same workgroup I shouldn't be able to see the other PCs. I can see them and I can actually use the shared folder on one of them. Just can't use the other and they can see me but can't use my shared folder.
     
  4. Tidalcloud

    Tidalcloud Thread Starter

    Joined:
    Jul 4, 2002
    Messages:
    239
    Eureka! As it turns out it was the installation of Acronis TrueImage 6.0 (excellent imaging software by the way) that messed with my network. Here is an excerpt from their FAQ:

    Why am I not able to access shared drives and folders after installing Acronis True Image 6.0?

    After installing Acronis True Image 6.0 in Windows NT / 2000 / XP, you see the error message "Not enough server storage is available to process this command," or "Not enough memory to complete transaction. Close some applications and retry." Clients cannot access network shares.

    The fix took less than a minute. Users of Acronis can find the answer here: Acronis
     
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