Hotmail account has disappeared from my computer

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Boniface

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Mar 27, 2014
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My Hotmail account is no longer accessible in Microsoft Outlook on my computer, although I can still open Hotmail using my iPad and iPhone.. I have tried reinstalling it, using the incoming and outgoing server settings shown on my iPad - but this doesn't work.

Any ideas?
 
Joined
Aug 9, 2020
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10
Try clearing your browser data and cookies on the website. If this doesn't work, then see if you can access it from a different browser.
 

DaveA

David
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Do you get any error message, if so, what is the complete message?
 

Couriant

James
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Hello! You didn't specify what version of Outlook on your computer that you are using. If you are not using an modern app, you will need to use a different password in your account called an App Password.

If you have 2 Factor enabled, more than likely you need an App Password too.
 
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