Hotmail account has disappeared from my computer

Boniface

Thread Starter
Joined
Mar 27, 2014
Messages
5
My Hotmail account is no longer accessible in Microsoft Outlook on my computer, although I can still open Hotmail using my iPad and iPhone.. I have tried reinstalling it, using the incoming and outgoing server settings shown on my iPad - but this doesn't work.

Any ideas?
 
Joined
Aug 9, 2020
Messages
10
Try clearing your browser data and cookies on the website. If this doesn't work, then see if you can access it from a different browser.
 

DaveA

David
Trusted Advisor
Spam Fighter
Joined
Nov 16, 1999
Messages
16,871
Do you get any error message, if so, what is the complete message?
 

Couriant

James
Trusted Advisor
Spam Fighter
Joined
Mar 26, 2002
Messages
36,769
Hello! You didn't specify what version of Outlook on your computer that you are using. If you are not using an modern app, you will need to use a different password in your account called an App Password.

If you have 2 Factor enabled, more than likely you need an App Password too.
 

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