Hotmail and AOL

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Sidney Lu

Thread Starter
Joined
Aug 2, 2005
Messages
26
I have Hotmail Plus, and frequently my messages to AOL users are delayed. This is especially troublesome for me as it involves work and time is of the essence. I am wondering if others have the same issue. Is the problem is on AOL's side or Hotmail's side. I receive AOL messages fine.

Thanks!
 

Cheeseball81

Retired Moderator
Joined
Mar 3, 2004
Messages
84,315
As a test, I sent an email from my AOL account to my Hotmail account.
Then I sent an email from my Hotmail account to my AOL account.

The one sent from AOL was actually more delayed.

So it's hard to say I guess who's side it really comes from. According to AOL.com:

The AOL service processes more mail than any other single site in the world. Mail delivery from member to member is nearly instantaneous, and mail transmitted over the Internet is rarely delayed more than 10-15 minutes. When Internet mail is delayed for longer periods of time, it may be for reasons beyond the control of the AOL service:

Some mail sites only connect to the Internet periodically, storing mail to be sent and received until a connection is made.
Some mail sites have limited "bandwidth" and may take time to transmit mail, especially if there are many messages to send.

Large systems like AOL's have complex Internet connections, but if a small mail server cannot communicate with our servers properly, mail may be rejected.
Some mail sites are incorrectly configured and have difficulty transmitting mail on the first try. Delays result as mail is retried over many hours (or even days) before error messages are returned.

Some Internet data lines experience delays, disruptions, and other technical problems which cause some sites to be unreachable for periods of time. In addition, it is nearly impossible for mail to "disappear" from our queues without some traceable error message within our systems. Unfortunately, other sites do not always generate error messages or transmit them to us properly.

Contact the Internet E-mail Domain's Postmaster

If you are experiencing regular and repeated errors with one or more Internet e-mail addresses, please alert the administrators at that e-mail domain and urge them to contact us immediately. AOL® technicians work with Internet Service Providers to diagnose and repair problems that impede mail delivery: Problems that are often fixed within minutes, but may go unfixed for days or weeks because they are not reported.

To contact the Internet e-mail domain's Postmaster:
Try contacting the postmaster of the e-mail domain via e-mail. If the the Internet e-mail address you are sending to is [email protected] then the postmaster's e-mail address would be "[email protected]"
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top