Hotmail bounce

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

scubagirl74

Thread Starter
Joined
Nov 19, 2011
Messages
2
I can send an email successfully from my hotmail account to my friend's email account. My friend can reply back to that email and I receive the replied email fine.

However, if my friend creates a new email to send to my hotmail account, it bounces back to my friend's email and it never gets sent to my hotmail account.

I have checked my hotmail SAFE SENDERS list - my friend's email address and domain are listed. I have checked the BLOCKED list and my friend's email address and domain are NOT listed.

Can you help us figure out why my friend receives a bounced email when sending to my hotmail account?
 

cwwozniak

Chuck
Moderator
Joined
Nov 28, 2005
Messages
68,741
Hi scubagirl74, and welcome to TSG.

Have your friend double check the address they are using to send the new e-mails against the address that is used when they reply to your e-mail. One little typo, can prevent the e-mail from getting though. Some typos, like using a lower case "L" in place of an upper case "I" or vice-versa may not be obvious.
 

scubagirl74

Thread Starter
Joined
Nov 19, 2011
Messages
2
Good try, Thanks....unfortunately a typo in the address is not the problem. My friend is correctly typing my email address when creating a new email to send me. Anybody else have a suggestion, please?
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Top