hotmail:outlook express

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girardh

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Jan 14, 2001
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36
i hope someone can address this. i have met one other that this happened to exactly.
i originally tried to open a msn hotmail account. it made me download a new msn browser. then i couldnt log on. i called msn and they said well get rid of the new browser. i did and it solved the logging on problem but now i cant get into my outlook express account. any ideas, girard
 

Anne Troy

Anne
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Feb 14, 1999
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Hotmail is known as "web-based email". That means they "store" your email account on the internet.

Outlook Express is an email program that is designed to "store" your email on your PC.

Do you have an internet service provider.
 

girardh

Thread Starter
Joined
Jan 14, 2001
Messages
36
<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Originally posted by Dreamboat:
Hotmail is known as "web-based email". That means they "store" your email account on the internet.

Outlook Express is an email program that is designed to "store" your email on your PC.

Do you have an internet service provider.
<HR></BLOCKQUOTE>
yes i have msn. i have stumbled onto a page called msn access upgrade. at the bottom of the page it mentions that when starting a hotmail acct. you are forced to download the new msn browser( not internet explorer) to read hotmail and youre previous email was changed from a pop3 to a hotmail acct. and without some changes one cant just go back to outlook express. it gives a web page for a solution but it cant be pulled up. i have met several others who are in the same boat as me. there are several other problems. everytime you try to open outlook it starts to dial it and says there is a password problem. i have had it changed at msn three times.they dont seemto know what to do either. it all started with the downloading of that new msn browser. i wish i never had done it. it started a litany of problems actually. most are cleared up but i cant use outlook. i recieve messages but cant get into the acct. thanks girard
 
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