Solved hotmail settings out of date?

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pcthicko

George
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When on line I frequently get a message "your hotmail account settings are out of date". If I click on the "fix" button it asks for my password. Could anyone tell me if this is a genuine request or a scam as I am reluctant to show my password until I am sure. The message seems to pop up about every half hour......very scary for a PC dumbo like me.
 
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This sounds like a clock problem. I don't believe it to be a scam. That being said, even clicking fix may not fix it. If it doesn't, I would check Settings - Time and synchronize to correct it. Hope this helps.[emoji51]


Sent from my iPhone using Tapatalk
 

TerryNet

Terry
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Sometimes when you login to a Hotmail (or other) account you will get a caution or a demand to update your contact info or your password. You are not likely to get any such request before logging in nor after the login is completed.

What you have described is obviously a scam.
 

pcthicko

George
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This sounds like a clock problem. I don't believe it to be a scam. That being said, even clicking fix may not fix it. If it doesn't, I would check Settings - Time and synchronize to correct it. Hope this helps.[emoji51]


Sent from my iPhone using Tapatalk
Many thanks for your reply. I am not sure which settings you refer to. I have tried settings on outlook, chrome and the PC clock but none of these feature a Time and synchronize setting.
 

pcthicko

George
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Mar 11, 2014
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Sometimes when you login to a Hotmail (or other) account you will get a caution or a demand to update your contact info or your password. You are not likely to get any such request before logging in nor after the login is completed.

What you have described is obviously a scam.
Many thanks for the warning, have you any idea how I can remove it before I have a nervous breakdown?
 

TerryNet

Terry
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I do not.

If it were me I'd run a scan with Windows Defender (or Microsoft Security Essentials if Windows 7) and maybe some reliable free anti-spyware scans and then just reimage to my last backup.
 

pcthicko

George
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Mar 11, 2014
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58
I do not.

If it were me I'd run a scan with Windows Defender (or Microsoft Security Essentials if Windows 7) and maybe some reliable free anti-spyware scans and then just reimage to my last backup.
Thank you I will give that a try. I should have mentioned I am using windows 10, Outlook for email and Chrome on line. I have run a antivirus check using Norton Security.
 

pcthicko

George
Thread Starter
Joined
Mar 11, 2014
Messages
58
When on line I frequently get a message "your hotmail account settings are out of date". If I click on the "fix" button it asks for my password. Could anyone tell me if this is a genuine request or a scam as I am reluctant to show my password until I am sure. The message seems to pop up about every half hour......very scary for a PC dumbo like me.
Thanks for all your input. Finally solved it by clicking fix and supplying my password (against my better judgement). It then run "fixing" for a few minutes and the problem was solved.
 
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