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Hotmail's problem of my friend

Discussion in 'Windows XP' started by MomAries, Apr 2, 2008.

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  1. MomAries

    MomAries Banned Thread Starter

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    Hi everyone, (y)

    now I have to ask you another question, on behalf of my dear friend in Mexico City.
    Here is her problem: when she reads her mail in the Hotmail account it's all fine. But when she clicks on Reply her screen turns all blank, and the original message disappears. The same thing happens when she wants to Forward.

    She really needs help. She was afraid you would be the giving technical explanation details and she would not understand them, and she asked me to post for her. :)

    Any ideas why this happens to her Hotmail???

    Any help and suggestions will be very much appreciated.:D


    Laura.
     
  2. DaveA

    DaveA Trusted Advisor Spam Fighter

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    What is she using as her email editor?
     
  3. MomAries

    MomAries Banned Thread Starter

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    DaveA I am not sure, I should ask her. I am not quite sure which editor I have. LOL

    How to find out???
     
  4. DoubleHelix

    DoubleHelix Banned

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    I'm not sure what DaveA is asking. I would assume she's just going to the Hotmail website and accessing e-mail there.

    Some basic troubleshooting steps are to reset all browser security settings to a default level.
     
  5. MomAries

    MomAries Banned Thread Starter

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    Thank you DoubleHelix... thank you both.:)
     
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