HouseCall Virus

[F-EMDE]

When I run HouseCall I get 26 Non-Clearable infected files, what do I do !!!!!!
Fred

 

[SavvyLady]

post them...
if you can copy & paste to here we can help

since you apparently have no virus scanner onboard ... go get this one for now

AVG virus scanner
http://www.grisoft.com

 

[Bryan]

It depends on the files that it said were uncleanable. If some are Windows OS files then you need to extract new copies from your Windows CD. If they are user files, then delete them.

Did it find any virus and clean it up prior to mentioning the uncleanable files? If not, did it mention what virus you had in the past that infected the files or did it say your currently infected with a virus that it can't clean using the online scan?

If you want us take a look and see if you appear to be infected, do this

Go <a href=http://home.earthlink.net/~rmbox/Reticulated/Only_IE.html> here </a>and download Startlog.com

Once it's downloaded, double left click on it to execute it. You'll see a Notepad window open up. Close the window. Now on your Desktop you should see a light blue icon called Startup.log

Right click on it and select Rename. Now rename it Startup.txt

When prompted if your sure you want to do this, click on Yes.

Now come back here and click on PostReply. At the bottom of the reply window click on "Browse". Now locate Startup.txt in the Explorer window and double left click on it to attach the Startup.txt file.

 

[F-EMDE]

Bryan, there are 9 pages in the StartUp.txt, are you sure you want me to post it here ?
Fred

 

[Bryan]

Yea post it as an "Attachment" like I suggest above. If you follow the steps in my post above to Reply here and then Click on "Browse" to attach it, you should be fine.

There's a good chance I won't be here to look at it and if I'm not, there are plenty of others to help. And I'll check back later if I'm not here when you post it.

 

[Bryan]

And when it is posted as an attachment, for anyone wanting to view it in a readable format, do this .......

Right click on the link for the attachment and select "SaveTarget As". Then save it to your HD. Then open the file in Notepad to view it.

And F-EMDE, did it find any virus and clean it up prior to mentioning the uncleanable files?

If not, did it mention what virus you had in the past that infected the files or did it say your currently infected with a virus that it can't clean using the online scan?

Can you give us a list of the files it found as uncleanable or at least a few of them?

 

[F-EMDE]

I loaded AVG 6.0 and started looking for infected files, and I fuond A LOT. After a few hours I think I have most of them cleaned up. The ones I can't clean up are from a virus called "I-Worm/Nimda.A" and I can't find a fix for that virus. My AVG I just down loaded it today and it is the latest rev. 311. A couple of other things bother me. I get an error on a file named "Riched20.dll" but when I look for it on the hard drive with Fine File, it can't find it, also some files like "mepB271.tmp.exe". In the OLD DAYS you could hide files and you had to unhide them if you wanted to access them, is that true today ?
Fred

 

[SavvyLady]

F-EMDE... you still need to update it... the AVG I mean

 

[F-EMDE]

I figured out how to unhide the files and cleaned them up. Now I will update AVG.
Fred

 

[SavvyLady]

Here ya go Fred... go get the fix

http://securityresponse.symantec.com/avcenter/venc/data/[email protected]

 

[F-EMDE]

Well I am up and running and everything seems to be OK. I had to reload Win98 because I deleted "Riched20.dll" before I read SavvyLady's last post. Thanks SavvyLady and Bryan for all your help. I think I will leave AVG and ZoneAlarm on my computer this time !!!!!!!!!!!!!!!!!!!!!
Fred