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How can I check to see if the USB port is dead?

Discussion in 'Hardware' started by charleslewis, Jan 17, 2003.

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  1. charleslewis

    charleslewis Thread Starter

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    I am experiencing a problem hot synching my PDA via the USB port. I am beginning to wonder if I have a hardware problem. Before I run down to the computer store, is there a way to check the USB port to see if it is "alive"? The only connection I have is the hot sync, but I am pretty sure I read somewhere, sometime about a way to check the port via Windows software (using ME).

    Can anyone help?


    Charles Lewis
     
  2. hw45

    hw45

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    Download USBReady, example here and run it.
     
  3. JohnWill

    JohnWill Retired Moderator

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    If something has failed electrically on the system, that utility might not spot it. Since I don't have any non-working USB ports, I can't say. :) Have you tried the obvious, plugging it into the other USB port? You must have at least two on the machine.
     
  4. charleslewis

    charleslewis Thread Starter

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    I'll try to find USBReady and see what it tells me. In regards to the suggestion I try the other port, I am working on a laptop which has only one -- unless there is a hidden port I can't find!
     
  5. charleslewis

    charleslewis Thread Starter

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    I checked the USBReady program, and it said I had USB capabilities. As someone mentioned, however, it didn't tell me if it was working.

    Any other ideas before I try the computer store?

    Charles Lewis
     
  6. JohnWill

    JohnWill Retired Moderator

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    The cheapest diagnostic is a cheap USB mouse, I've seen them for $2, perfect for finding out if a USB port works. :)
     
  7. hw45

    hw45

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    Before you run you still can check that
     
  8. charleslewis

    charleslewis Thread Starter

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    I'm going to try re-installing Windows today to see if that helps. If not, I'll get the cheap mouse and check the port. If that fails, I guess I'll let the store have a shot at it.
     
  9. JohnWill

    JohnWill Retired Moderator

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    FWIW, I downloaded the entire CD Image from the Microsoft site, and the USB tests they do are to insure compatibility of devices and USB hardware, but there isn't a simple diagnostic test to see if the hardware runs. In addition, I know of no way to test a USB port totally without plugging in a USB device, hence my suggestion to have a cheap USB mouse handy...
     
  10. hw45

    hw45

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    A tip reinstalling Windows:
    before you install any drivers, install the chipset driver if necessary ( example VIAin1 if VIA chipset).
     
  11. hw45

    hw45

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    Only an idea:
    some computer cases have USB ports in front. See if the cables are connected on the motherboard. Also check another USB cable.
     
  12. charleslewis

    charleslewis Thread Starter

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    It seems I had more than one problem -- I had corruption with my hard disk drive. I am now running under WindowsXP, so I will see if that solves the problem.

    Thanks for all your help.
     
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