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How can I create an OL2003 Rule that will move all Internal email to a special folder

Discussion in 'Business Applications' started by NeevaCandida, Feb 24, 2006.

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  1. NeevaCandida

    NeevaCandida Thread Starter

    Joined:
    Feb 24, 2006
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    Hello,

    We used to be on Exchange 5.5 and running mostly Outlook 2000 clients. Many of our users had a rule that would move emails from Internal staff (people in the Global Address List) to a special folder. In this way they could focus on them first.

    We recently upgraded to Exchange 2003 and are now running mostly Outlook 2003. Oddly enough the rule no longer has any effect. Currently the rule looks for people in a specific address book (GAL) and moves them to a specified folder as they arrive. Only...it doesn't work.

    No errors, it just does nothing.

    I have been searching around for sometime but have not really found anything that seems to help.

    Any suggestions?

    Thanks,
    Neeva Candida
     
  2. Rockn

    Rockn

    Joined:
    Jul 29, 2001
    Messages:
    21,334
    Delete the rule and recreate it.
     
  3. NeevaCandida

    NeevaCandida Thread Starter

    Joined:
    Feb 24, 2006
    Messages:
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    Thank you very much.

    I did as you suggested.

    Unfortunately it did not seem to make a difference.

    ~Neeva
     
  4. Rockn

    Rockn

    Joined:
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    Wouldn't it be easier to move emails that come from outside of your domain to a seperate folder. Seems it should be easy enough to filter emails like *@yourdomain.com to go to a specific folder.
     
  5. NeevaCandida

    NeevaCandida Thread Starter

    Joined:
    Feb 24, 2006
    Messages:
    3
    You might be correct.

    When this feature did work it was nice because one rule sorted them all. Kinda sounds like a line from a movie. :)

    To do it the otherway I would either have to know all the potential domains that might arrive in my inbox or pick the frequent fliers.

    I think the difficulty is that internal email does not seem to use the same addressing protocol that external email. Instead of [email protected] I simply get Bob.

    This was not a problem with earlier versions since the qualify on address book feature worked. However, since it doesn't seem to work now I was looking for alternate methods to flag these internal emails.

    Thanks though,
    Neeva
     
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