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How can I get rid of this virus?

Discussion in 'Virus & Other Malware Removal' started by rubyhibiscus07, Jan 20, 2002.

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  1. rubyhibiscus07

    rubyhibiscus07 Thread Starter

    Joined:
    Jan 20, 2002
    Messages:
    1
    I have this problem w/ my computer , I'm guessing it's a virus but I have the latest version of Norton and well I've had a trojan before and I used Tauscan to get rid of it but you see I want this to be free and well I've already used up my Tauscan time and that is the only think I know that can get rid of it. So if anyone has any ideas I'd be most obliged. Thanks for reading even if you can't help.
     
  2. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    Hi,

    Why not start by telling us what exactly this problem is you're experiencing.

    If you want to exclude the possibility of it being another virus, have your computer scanned on line at <A HREF="http://housecall.antivirus.com/">Trend Micro HouseCall </A>

    If you come out clean, we can start trying to find out the cause of your problem.

    Good luck,
     
  3. rugrat

    rugrat

    Joined:
    Dec 16, 2001
    Messages:
    1,869
    rubyhibiscus07,
    In addition to Tony's advice, although you have the latest version of Norton, when was the last time you updated the definition files. Even if you bought the software today, you still need to update the definitions then do it at least once a week thereafter.

    SeeYa
     
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