How can I recover lost/deleted files after a Windows 8 reset?

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Thread Starter
Jun 6, 2014
So, my problem started earlier this week when I tried to scan my Hard Drive using my antivirus system. Never do that.
My Vaoi laptop froze at 27% during the scan, and I had to manually shut it off (hold down the power button) and then restart it. Well, it started the scan again, and got stuck again, so I had to restart it again. The next time, I was able to read this millisecond long message about how to "cancel dskchk by pressing any key", so I did, but then it just took forever to load and opened on an error message saying that windows couldn't load, or something along those lines.

Eventually, after figuring out how to open safe mode, I tried to use a Restore point (which didn't work), Refresh the System (which couldn't complete), do a lot of maintenance scans (none of which helped), consult the internet off of my friend's computer (where I heard about the windows.old folder), and then I was finally forced to use the Vaio Recovery Tool and do an emergency backup onto my new External Hard Drive... It semi-worked, but a lot of my files weren't passed over to the external drive, and I'd like to get them back.

The files I care about are mostly image and document files (jpg, bmp, Word, and Notepad) and the folders they were in were all on my Desktop, but I don't know how to get them back. Some are there, some aren't, it's all just really confusing. So, now, I'm currently running three different Data Recovery programs (Wondershare, EaseUS, and Recuva - all free versions), but I'm basically wondering if there's anything else I can do to fix this. I don't have a windows.old folder on my C drive, but I do on my external hard drive, but it's half empty, like the rest of my folders...

Sadly, I know it's really difficult to recover lost/delete files, and I know I may never see them again, but it seemed like someone here could help me out, so here's hoping!

Thank you so much for reading this and assisting me. I really appreciate it...
~ jusTeasing

PS: I posted this twice on the website because I wasn't sure whether to put the inquiry under software or win8 category.
Sorry about that.


Mar 23, 2005
First Name
Thanks for the alert about the dup. thread. I closed it.

When you don't have a backup I don't know what can be done except for trying recovery software, as you have, or if the data has suddenly become very important there are companies who can, at least sometimes, succeed where free software fails.
Jan 2, 2005
If you are lucky a file called windows.old may have been created. Do a search of your operating system for that file name. If you have that folder you may find some if not all of your files.
Jul 19, 2014
I have experienced the exact same problem as you in the past, and I found that this software will help you out tremendously with recovering your lost files. It is called KrojamSoft FilesSearch Tool and I highly suggest it.

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