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How dead is this system?

Discussion in 'Windows XP' started by cronopio, Sep 30, 2008.

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  1. cronopio

    cronopio Thread Starter

    Joined:
    Jul 1, 2003
    Messages:
    52
    Hello guys,

    I'd like you to see if you can diagnose what's wrong with this box. It sounds pretty grim, I'm hoping that the hard disk might still be salvageable.
    This is a box running Windows XP Home. As far as I can tell it's up to date in terms of Service Packs.
    First, I'll give you symptoms, then a few possible causes for what's going on.

    Symptoms:
    -PC "does not make the normal sounds" while booting
    -PC does not show memory check/BIOS text before Windows XP logo during boot
    -PC gives a Blue Screen of Death within about a minute of starting up. This is regardless of starting up normally, with Shift pressed, or starting in the command prompt. BSoD reads (rough translation from the local language):
    STOP: C00000021a (Fatal Error) Windows Logon Process failed 0x00000005 (0x00000000, 0x00000000). System has been shut down.
    -Machine reports "cannot initialize video driver" when trying to boot in safe mode. Message: STOP: 0x000000B4 (0xFFB51448, 0xFFB54000 0xFFB52000, 0x00050000).
    -Machine also sometimes gives the message:
    MULTI<0>DISK0RDISK0PARTITION<2>\WINDOWS\SYSTEM32\NTOSKRNL.EXE.

    Possible causes:
    -Before this happened, user has a persistent spyware/browser hijack problem. E.g. going to google.com brought up a fake page of which all links pointed to advertisers. Site newyorker.com simply wouldn't load. Etc.
    -PC has been hanging before, requiring a cold boot.
    -The hard disk of this system is filled to the brim. It might be that lack of disk space is the reason for this problem.
    -AFAIK, there's nothing physically wrong with the system: it hasn't been dropped, exposed to heat or cold, nor to water or anything else. It is some 3-4 years old, though.

    The biggest problem is that it's impossible to do anything with the system because it crashes before you get the chance. Do you guys have any recommendations to save the machine or at least the harddisk?

    Thanks a bunch,

    cronopio
     
  2. nessyguin

    nessyguin

    Joined:
    Oct 19, 2006
    Messages:
    720
    Is the gfx card onboard or expansion ? If the latter plug the monitor into onboard , if available . Also pull RAM from the mobo and reseat one stick . Swap RAM sticks if problem recurs . Slave the HD to another machine to recover data and consider reinstalling the OS if the problem continues with different RAM and GFX ..
     
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