How do I change modems?? USB modem to an ethernet modem/router??

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empee00

Thread Starter
Joined
Jul 23, 2008
Messages
2
Hi

I am trying to install a new ethernet modem/router to replace my speedtouch usb modem given to me by Orange.

However when I power down unplug the old usb modem and plug in the new ethernet modem/router nothing happens. I have gone to network connections and clicked on LAN and clicked obtain an IP address automatically. Within network connections I also have the Orange connection which I have also tried doing it on.

Am I being completely stupid here? Can I not use the new modem/router that doesn't belong to Orange?

The modem/router I have is a D-Link G624T.

If someone could give me some advice I would appreciate it.

Thanks!

PS I have also tried using the IP gateway thing and it just says the page cannot be displayed...
 

JohnWill

Retired Moderator
Joined
Oct 19, 2002
Messages
106,418
Do you have a user name/password for that account? You normally have to program the WAN section of the modem/router with that information to get a connection.
 

empee00

Thread Starter
Joined
Jul 23, 2008
Messages
2
Yes I do have a username and password but can't get anything working which prompts it to pop up.
 

JohnWill

Retired Moderator
Joined
Oct 19, 2002
Messages
106,418
Reset the router to factory defaults by holding the reset button down for 15 seconds with power on.

  • Turn off everything, the modem, router, computer.
  • Connect the modem to the router's WAN/Internet port.
  • Connect the computer to one of the router's LAN/Network ports.
  • Turn on the modem, wait for a steady connect light.
  • Turn on the router, wait for two minutes.
  • Boot the computer.

When the computer is completely booted, let's see this.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
 
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