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How do I change modems?? USB modem to an ethernet modem/router??

Discussion in 'Networking' started by empee00, Jul 23, 2008.

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  1. empee00

    empee00 Thread Starter

    Joined:
    Jul 23, 2008
    Messages:
    2
    Hi

    I am trying to install a new ethernet modem/router to replace my speedtouch usb modem given to me by Orange.

    However when I power down unplug the old usb modem and plug in the new ethernet modem/router nothing happens. I have gone to network connections and clicked on LAN and clicked obtain an IP address automatically. Within network connections I also have the Orange connection which I have also tried doing it on.

    Am I being completely stupid here? Can I not use the new modem/router that doesn't belong to Orange?

    The modem/router I have is a D-Link G624T.

    If someone could give me some advice I would appreciate it.

    Thanks!

    PS I have also tried using the IP gateway thing and it just says the page cannot be displayed...
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Do you have a user name/password for that account? You normally have to program the WAN section of the modem/router with that information to get a connection.
     
  3. empee00

    empee00 Thread Starter

    Joined:
    Jul 23, 2008
    Messages:
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    Yes I do have a username and password but can't get anything working which prompts it to pop up.
     
  4. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Reset the router to factory defaults by holding the reset button down for 15 seconds with power on.

    • Turn off everything, the modem, router, computer.
    • Connect the modem to the router's WAN/Internet port.
    • Connect the computer to one of the router's LAN/Network ports.
    • Turn on the modem, wait for a steady connect light.
    • Turn on the router, wait for two minutes.
    • Boot the computer.

    When the computer is completely booted, let's see this.

    Hold the Windows key and press R, then type CMD to open a command prompt:

    In the command prompt window that opens, type type the following command:

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
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