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How do i delete Email ?

Discussion in 'Web & Email' started by john1, Jan 28, 2002.

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  1. john1

    john1 Thread Starter

    Nov 25, 2000

    My email folder keeps getting bigger.
    Every time i send an email,
    the sent folder gets bigger!
    When i delete it,
    The deleted items folder gets bigger!!
    When i get an email,
    the inbox gets bigger,
    If i delete it, the deleted box gets bigger.

    What am i doing wrong?

    When i empty the deleted items bit,
    it shows as empty, but the file just gets bigger.

  2. jbcalg


    Oct 29, 2001
    what program are you using??

    if OE
    tick off: empty messages on exit and compact folders

    if other program: sorry ;)
  3. TekBonkerz


    May 12, 1999
    Wich email program are you referring to.
    OutlookExpress, Netscape Email or other ?

    Im going to assume its Outlook Express, so lets see if I can help.

    Click on Tools > Options
    Click on the Send tab, and take out the checkmark from Save copy of sent messages in the 'Sent Items' folder
    Click on Maintenance tab and put chekmarks on 'Empty messages from the 'Deleted Items' folder on exit.
    and Compact messages in the background
    Click on the Clean Up Now button.
    Click on the Security tab and put a checkmark on
    Warn me when other applications try to send mail as me

    If this still doesnt do the job (It would be weird)
    Then goto C:\WINDOWS\Application Data\Microsoft\Outlook Express and delete the Deleted Items.dbx Sent Items.dbx
    You cant do this while Outlook Express is opened.
    You shouldnt get any errors when you start Outlook Express because it will make new ones, empty ones.
    If you need to restore these dbx files they will be in your Recycle Bin

    :D Hope this helps ya :D
  4. hewee


    Oct 26, 2001
    On Netscape to clean it all up you have to go to file click on "Empty trash on local mail.

    The reason is that all the ".snm files" are the folders and it keeps track of all the mail that is in the folder.
  5. john1

    john1 Thread Starter

    Nov 25, 2000
    Hi Y'all,

    Thank you all for the replies,
    It was very late last night (this morning),
    I should have put the system as well ... sorry.
    Its a common mistake.

    Im running Win95b, downloaded for me from MSKB on CD.
    The email system is called 'Internet Mail'
    The Help >About calls it 'Internet Mail and News'

    What has been mentioned twice above, is that i should
    instruct it to empty the 'Deleted' file opon exiting.

    Well ive been manually going to the deleted items
    and deleting them. The deleted items shows as empty
    in the email program, but in explorer the file
    is still quite big.

    So first off, i shall tick the box to empty deleted files opon exiting:
    Internet Mail > Mail > Options > Read > Tick box

    Hopefully that will be it.

    Thanks again,
  6. john1

    john1 Thread Starter

    Nov 25, 2000

    My Deleted Items IDX and MBX files are now down to 1kb each.
    They are probably less but 1kb is the min that shows in 'Size'
    They had been taking up a lot of room.

  7. hewee


    Oct 26, 2001
    All I know about is Netscape's mail.

    Never heard of 'Internet Mail'.

    If the ".snm files" go bad they will stay big in size if after you deleted or moved the email. But you can fix that if you delete the ".snm files".
    The next time you open each folder from within the program you will get a new ".snm files" that has a lot of all the email that is in that folder.
  8. TechChick


    Dec 31, 2001
    Just to offer some clarification. I believe Internet Mail comes with Internet Explorer version 3 or 4. From John1's other posts, he's probably using IE 3.2.
  9. john1

    john1 Thread Starter

    Nov 25, 2000
    Checking up on me eh,
    Well you're right, i am using IE 3.2 on this old wreck.
    I hope to re-arrange things soon and use my nice new machine.
    Its not that good really, but good as
    i can get for the time being.
    (300 megs, 98se, 10 gig)
    Quite looking forward to it actually.

    For some reason the IE 3.1 doesnt handle the HTML
    in the same way, so some of the writing comes out yellow.
    Of all the colours to get wrong, the only one worse
    would be white! then you wouldnt see the writing.

    at least thats what i think the prob is. but im no genius
    as you must have seen if you've looked at my posts.

  10. john1

    john1 Thread Starter

    Nov 25, 2000
    Well thats certainly made a big difference.
    Putting the tick in the 'Delete opon exit' has worked
    for the deleted items.

    But i couldn't see any way to empty the 'Outbox.mbx'
    Using the facility within the program, i could move
    the mail to the deleted folder
    or any of the four (in, out, sent, deleted).
    Which made the Outbox folder look empty within the program.

    But in explorer, it was clear that it was still one of
    the biggest files on my computer.

    This has been bugging me for a while now, since before i
    brought it up here. Somthing popped into my head the other
    day, and i remembered it earlier on tonight.
    It was this, i had heard that some files which are needed
    by the program are re-created by the program if they
    go missing for any reason.

    So i thought, I'll try this and see what it does if i
    remove the 'Outbox.mbx' to another folder.
    I thought if it screws up the email program, i can always
    put it back, hopefully then it would be OK.

    So i shifted the MASSIVE file to another folder
    called 'Do-i-Want-this' and hoped for the best.

    I started my email program and it all looked OK.
    So i sent myself an email just to check it out.
    Bingo - it came in OK.

    So i looked in explorer to see the size of the actual file
    and its 1kb (312 bytes actually, i looked in properties)

    Well i still have that MASSIVE file, but i dont think i
    will keep it long. That still leaves two more very big
    files in there, the Inbox.mbx and the Sent Items.mbx both
    of which are uncomfortably large. If this method works
    out OK then thats what i will do with those too.

    This is no way to tidy up.
    Surely theres a better way.

  11. TechChick


    Dec 31, 2001
  12. john1

    john1 Thread Starter

    Nov 25, 2000
    Hi TechChick,

    Thanks for the link,
    i had a look and it describes the problem exactly.
    And theres me thinking something was wrong!
    Apparently deleting does not completely remove the folder contents.

    The article then describe how to resolve this,
    use 'Compact' and click 'All Folders'
    I never noticed compact before, but i'll give it a try.

    It also mentions, at the bottom, that if this doesnt
    work, you can delete the deleted file and it will be
    re-created when you re-start Internet Mail.

    Well i found that it also remakes the Outbox file.
    I shall try the COMPACT way, because thats done through
    the 'front' of the program.
    Thats obviously the way you're supposed to do it.

    Cheers, John
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