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hardwire12

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Joined
Jan 3, 2017
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So, I've been having this problem for ages where my computer freezes - sometimes it makes a noise as it happens,sometimes it doesn't. If I ever try to put the computer to "sleep," it sort off tries to, but then just switches off. It also remains at 100% disk usage upon start-up, for quite some time, but then dies down and is fine. The computer is a retail bought Advent DT3415 Desktop, which used to work, until Windows 10. Here were its specs:

Processor: Intel® Core™ i7-3770 Processor (3.90 GHz, 8MB cache)
Operating system: Windows 8
Storage: 2TB HDD, 7200rpm
RAM: 8GB DDR3 (16GB maximum installable RAM)
Graphics card: AMD Radeon HD 7770 (1GB DDR5)
Motherboard: Customised ECS H61H2-MV

I have since upgraded it with these (note, the problems existed before and after the upgrade):

Ram: 16GB DDR3
Graphics Card: AMD Radeon R9 390
Power Supply: 750w (was formerly 500, I think)

Again, despite all these changes - the problem remains. 100% disk usage on start-up. Unable to sleep. Randomly it just freezes, at least once a day, but usually two or three. Event viewer always says the same: "Kernel-Power, Event 41 (task category 63)...the system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

I've tried literally every solution imaginable. I've been on video after video, and forum after forum, but nothing I do makes any difference whatsoever. So I'm finally posting myself. Whatever assistance you can give, is greatly appreciated.
:)
 

Macboatmaster

Trusted Advisor
Spam Fighter
Joined
Jan 14, 2010
Messages
24,762
1. I need please the results of this - so I have its present spec
in one simple list
http://static.techguy.org/download/SysInfo.exe

2. There are many variants of the R9 390 - which make is yours please and provide the exact model
Some of these cards have a rather high power consumption
What is the full make and model of the PSU

3. What AV and Firewall are in use please

4. Download the minitoolbox
https://www.bleepingcomputer.com/download/minitoolbox/

when installed right click and click run as admin
check ONLY installed programs
Click GO
that will place a text file on the desktop
open
select all and copy and paste to your reply
 
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