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How do I get rid of a Trojan.gen virus on vista?

Discussion in 'Windows Vista' started by Skippie13, Nov 10, 2007.

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  1. Skippie13

    Skippie13 Thread Starter

    Joined:
    Nov 10, 2007
    Messages:
    1
    Hi,

    I'm not the best with computers, but I do my best to run my adware software and antivirus software. I use spysweeper with antivirus and have been successful with it so far, but it showed me a trojan.gen virus this week! It quarentined it, but I ran it again and it came up again. I also ran ccleaner, per my father's suggestion, but it still seems to be there. This is what spysweeper said this morning; I don't know if it'll help. What do I do now? I'm afraid my computer is infected or something and I don't know what to do that'll actually help. Any suggestions would be appreciated! Thanks! :eek:

    10:45 AM: Removal process completed. Elapsed time 00:00:02
    10:45 AM: Quarantining All Traces: trojan.gen
    10:45 AM: Removal process initiated
    10:45 AM: Traces Found: 1
    10:45 AM: Full Sweep has completed. Elapsed time 00:42:34
    10:45 AM: File Sweep Complete, Elapsed Time: 00:35:59
    10:42 AM: Warning: SweepDirectories: Cannot find directory "e:". This directory was not added to the list of paths to be scanned.
    10:34 AM: Warning: Failed to read file "c:\users\amy\appdata\local\temp\low\~df6a82.tmp". "c:\users\amy\appdata\local\temp\low\~df6a82.tmp": File not found
    10:34 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssms31ce69dc-b04e-4329-b6fe-eb6c5284bbc8.tmp]
    10:34 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssmsf5cdb63c-a61f-4a8d-a8b1-2226e5d29a82.tmp]
    10:34 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssmse43c5d2e-2c58-4124-9a62-e187b262e702.tmp]
    10:34 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssms1cf56943-e010-4b73-b4c5-2a3cecaa920e.tmp]
    10:34 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssms39533aa3-2e83-4ce4-a223-8034406896da.tmp]
    10:34 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssms0468ac3d-2955-4c77-89b8-8aa596c13ed6.tmp]
    10:34 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssms408d900f-b31d-4e2e-838b-6518315b070e.tmp]
    10:34 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssms3cf6e71b-58d8-446e-bd86-5e3675e2d214.tmp]
    10:34 AM: Warning: Failed to open file "c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssms31ce69dc-b04e-4329-b6fe-eb6c5284bbc8.tmp". The operation completed successfully
    10:34 AM: Warning: Failed to open file "c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssmsf5cdb63c-a61f-4a8d-a8b1-2226e5d29a82.tmp". The operation completed successfully
    10:34 AM: Warning: Failed to open file "c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssmse43c5d2e-2c58-4124-9a62-e187b262e702.tmp". The operation completed successfully
    10:34 AM: Warning: Failed to open file "c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssms1cf56943-e010-4b73-b4c5-2a3cecaa920e.tmp". The operation completed successfully
    10:34 AM: Warning: Failed to open file "c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssms39533aa3-2e83-4ce4-a223-8034406896da.tmp". The operation completed successfully
    10:34 AM: Warning: Failed to open file "c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssms0468ac3d-2955-4c77-89b8-8aa596c13ed6.tmp". The operation completed successfully
    10:34 AM: Warning: Failed to open file "c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssms408d900f-b31d-4e2e-838b-6518315b070e.tmp". The operation completed successfully
    10:34 AM: Warning: Failed to open file "c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssms3cf6e71b-58d8-446e-bd86-5e3675e2d214.tmp". The operation completed successfully
    10:34 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\users\amy\appdata\local\microsoft\windows\temporary internet files\content.word\~wrs{77a464aa-cef0-4ee1-ab9e-c73a8a949162}.tmp]
    10:34 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\logfiles\wmi\rtbackup\etwrtmsmppssession.etl]
    10:34 AM: Warning: Failed to open file "c:\users\amy\appdata\local\microsoft\windows\temporary internet files\content.word\~wrs{77a464aa-cef0-4ee1-ab9e-c73a8a949162}.tmp". The operation completed successfully
    10:34 AM: Warning: Failed to open file "c:\windows\system32\logfiles\wmi\rtbackup\etwrtmsmppssession.etl". The operation completed successfully
    10:34 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\system.log2]
    10:34 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\software.log2]
    10:34 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\security.log2]
    10:34 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\sam.log2]
    10:34 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\default.log2]
    10:34 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\components.log2]
    10:34 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\serviceprofiles\networkservice\ntuser.dat.log2]
    10:34 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\serviceprofiles\localservice\ntuser.dat.log2]
    10:34 AM: Warning: Failed to open file "c:\windows\system32\config\system.log2". The operation completed successfully
    10:34 AM: Warning: Failed to open file "c:\windows\system32\config\software.log2". The operation completed successfully
    10:34 AM: Warning: Failed to open file "c:\windows\system32\config\security.log2". The operation completed successfully
    10:34 AM: Warning: Failed to open file "c:\windows\system32\config\sam.log2". The operation completed successfully
    10:34 AM: Warning: Failed to open file "c:\windows\system32\config\default.log2". The operation completed successfully
    10:34 AM: Warning: Failed to open file "c:\windows\system32\config\components.log2". The operation completed successfully
    10:34 AM: Warning: Failed to open file "c:\windows\serviceprofiles\networkservice\ntuser.dat.log2". The operation completed successfully
    10:34 AM: Warning: Failed to open file "c:\windows\serviceprofiles\localservice\ntuser.dat.log2". The operation completed successfully
    10:34 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\users\amy\appdata\local\microsoft\windows\usrclass.dat.log2]
    10:34 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\programdata\microsoft\search\data\applications\windows\msstmp.log]
    10:34 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\users\amy\ntuser.dat.log2]
    10:34 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\programdata\microsoft\search\data\applications\windows\windows.edb]
    10:34 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\regback\software]
    10:34 AM: Warning: Failed to open file "c:\users\amy\appdata\local\microsoft\windows\usrclass.dat.log2". The operation completed successfully
    10:34 AM: Warning: Failed to open file "c:\programdata\microsoft\search\data\applications\windows\msstmp.log". The operation completed successfully
    10:34 AM: Warning: Failed to open file "c:\users\amy\ntuser.dat.log2". The operation completed successfully
    10:33 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\pagefile.sys]
    10:33 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\components]
    10:32 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\programdata\microsoft\search\data\applications\windows\tmp.edb]
    10:32 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssms8941d04c-2943-45c1-88f9-018f24a60de0.tmp]
    10:30 AM: Warning: AntiVirus engine for IFO returned [File Corrupted] on [c:\programdata\wildtangent\gateway game console\downloads\updates\htdocs-img2.tgz]
    Operation: Registry Access
    Target: \SYSTEM\ControlSet001\Enum\Root\LEGACY_SSIDRV\
    Source: C:\WINDOWS\SYSTEM32\SVCHOST.EXE
    10:27 AM: Tamper Detection
    Operation: Registry Access
    Target: \SYSTEM\ControlSet001\Enum\Root\LEGACY_SSHRMD\
    Source: C:\WINDOWS\SYSTEM32\SVCHOST.EXE
    10:27 AM: Tamper Detection
    10:19 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\regback\system]
    10:17 AM: C:\Users\Amy\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\60\635543bc-75d34ca4 (ID = 1073607)
    10:17 AM: Found Trojan Horse: trojan.gen
    10:16 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\hiberfil.sys]
    10:12 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\regback\components]
    10:12 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssms2e6a2388-87e6-4f6b-96b4-3ff4888390e7.tmp]
    10:12 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\catroot2\{f750e6c3-38ee-11d1-85e5-00c04fc295ee}\catdb]
    10:12 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\software]
    10:12 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\catroot2\{127d0a1d-4ef2-11d1-8608-00c04fc295ee}\catdb]
    10:12 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssms46fa945e-f7e3-4936-8bf9-6ea0b21e8780.tmp]
    10:12 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssmsc08cf497-290f-455c-a3f2-4161112795d9.tmp]
    10:12 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssmsd78abc22-8c74-42c2-a483-bf3923ad8300.tmp]
    10:12 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssmsa6cbc38b-0089-4897-8026-dafc0ec87b80.tmp]
    10:12 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssmse1bdc726-a051-4dcb-b6eb-512500dac76e.tmp]
    10:11 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssms0549081f-88b1-45fc-84af-4b36ecd4508d.tmp]
    10:11 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssms2ab7e1a2-5c78-4b1b-9c8a-d1d50af4660c.tmp]
    10:11 AM: Warning: AntiVirus engine for IFO returned [Error Code DFFBFDF0] on [c:\windows\system32\config\sam]
    10:11 AM: Warning: AntiVirus engine for IFO returned [Error Code DFFBFDF0] on [c:\windows\system32\config\security]
    10:11 AM: Warning: AntiVirus engine for IFO returned [Error Code DFFBFDF0] on [c:\windows\system32\config\default]
    10:10 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\users\amy\appdata\local\microsoft\windows\usrclass.dat]
    10:10 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\users\amy\ntuser.dat]
    10:10 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\system]
    10:10 AM: Warning: AntiVirus engine for IFO returned [Access Denied] on [c:\windows\system32\config\systemprofile\appdata\roaming\webroot\spy sweeper\temp\ssms0be6d7c8-12c9-4579-b3cf-ca919c90d5fa.tmp]
    10:09 AM: Starting File Sweep
    10:09 AM: Cookie Sweep Complete, Elapsed Time: 00:00:00
    10:09 AM: Starting Cookie Sweep
    10:09 AM: Registry Sweep Complete, Elapsed Time:00:00:34
    10:08 AM: Starting Registry Sweep
    10:08 AM: Memory Sweep Complete, Elapsed Time: 00:05:55
    10:02 AM: Starting Memory Sweep
    10:02 AM: Start Full Sweep
    10:02 AM: Sweep initiated using definitions version 1028
    9:58 AM: ApplicationMinimized - EXIT
    9:58 AM: ApplicationMinimized - ENTER
    9:58 AM: None
    9:58 AM: Traces Found: 0
    9:58 AM: Memory Sweep Complete, Elapsed Time: 00:05:54
    9:58 AM: Sweep Canceled
    9:52 AM: Starting Memory Sweep
    9:52 AM: Start Full Sweep
     
As Seen On
As Seen On...

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