How do I get rid of a worm

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Kapustin Yar

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Dec 11, 2008
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I'm using Bitdefender. I think my pc has a worm. I've done a scan, an online scan and a malware scan but I can't get rid of it.

I think I have a worm because someone told they got a virus from plugging their ethernet into my router

Also, activation files of xp won't install properly no matter how many times I perform a re-install. Also FF is not allowing me to drag internet places on to my desktop even if I reinstall ff

How do I get rid of this worm?
 
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