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how do i get rid of toolbardotcom.com

Discussion in 'Virus & Other Malware Removal' started by A_maurer, Oct 8, 2003.

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  1. A_maurer

    A_maurer Thread Starter

    Joined:
    Oct 8, 2003
    Messages:
    2
    everytime i open windows media player it says "thank-you"for intalling toolbardotcom.com please enjoy." and my explorer homepage goes to "find the best websites". i keep deleting toolbar.com in add/remove programs but it dosent work.
    i followed your hijack this instructions and i would like to know what to delete. please email me the answer at
    [email protected]
    thank-you.






    Logfile of HijackThis v1.97.2
    Scan saved at 8:33:54 PM, on 10/8/2003
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\System32\pctspk.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Dell\AccessDirect\dadapp.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files\Dell\AccessDirect\DadTray.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\WINDOWS\System32\LXSUPMON.EXE
    C:\windows\redirect.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\cisvc.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\WINDOWS\wanmpsvc.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Adam Maurer\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchbar.findthewebsiteyouneed.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchbar.findthewebsiteyouneed.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.findthewebsiteyouneed.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://searchbar.findthewebsiteyouneed.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchbar.findthewebsiteyouneed.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;
    O1 - Hosts: 213.222.11.11 auto.search.msn.com
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\mcupdate.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN
    O4 - HKLM\..\Run: [redirect] C:\windows\redirect.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: AOL 8.0 Tray Icon.lnk = C:\Program Files\AOL 8.0\aoltray.exe
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
     
  2. Top Banana

    Top Banana

    Joined:
    Nov 10, 2002
    Messages:
    1,344
    Fix with HijackThis:

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchbar.findthewebsiteyouneed.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchbar.findthewebsiteyouneed.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.findthewebsiteyouneed.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://searchbar.findthewebsiteyouneed.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchbar.findthewebsiteyouneed.com/
    O1 - Hosts: 213.222.11.11 auto.search.msn.com
    O4 - HKLM\..\Run: [redirect] C:\windows\redirect.exe

    Restart your computer and delete C:\windows\redirect.exe file.
     
  3. A_maurer

    A_maurer Thread Starter

    Joined:
    Oct 8, 2003
    Messages:
    2
    i followed your fix hijack instructions and when i went to open up windows media player the dotcomtoolbar site showed up again.

    thank-you for helping me earlier =)
    im hoping you can help me again.

    here is my hijack info.



    Logfile of HijackThis v1.97.2
    Scan saved at 2:49:54 PM, on 10/9/2003
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\System32\pctspk.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Dell\AccessDirect\dadapp.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\Program Files\Dell\AccessDirect\DadTray.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\WINDOWS\System32\LXSUPMON.EXE
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\cisvc.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\WINDOWS\wanmpsvc.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\windows\redirect2.exe
    C:\Documents and Settings\Adam Maurer\Local Settings\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchbar.findthewebsiteyouneed.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.findthewebsiteyouneed.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://searchbar.findthewebsiteyouneed.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchbar.findthewebsiteyouneed.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;
    O1 - Hosts: 213.222.11.11 auto.search.msn.com
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: DotComToolbar - {5F1ABCDB-A875-46c1-8345-B72A4567E486} - c:\data.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\mcupdate.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN
    O4 - HKLM\..\Run: [redirect] C:\windows\redirect2.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: AOL 8.0 Tray Icon.lnk = C:\Program Files\AOL 8.0\aoltray.exe
    O8 - Extra context menu item: &RSDN Search - res://c:\data.dll/GoRSDN.dll.htm
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
     
  4. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,185
    First Name:
    Derek
  5. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    Run Hijack This again and put a check by these. Close all browser windows and "Fix checked"

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchbar.findthewebsiteyouneed.com/

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com/

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.findthewebsiteyouneed.com/

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://searchbar.findthewebsiteyouneed.com/

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchbar.findthewebsiteyouneed.com/

    O1 - Hosts: 213.222.11.11 auto.search.msn.com

    O3 - Toolbar: DotComToolbar - {5F1ABCDB-A875-46c1-8345-B72A4567E486} - c:\data.dll

    O4 - HKLM\..\Run: [redirect] C:\windows\redirect2.exe

    O8 - Extra context menu item: &RSDN Search - res://c:\data.dll/GoRSDN.dll.htm

    This next part is very important. You must find and delete these files.

    Restart to Safe Mode: press f8 on startup and select Safe Mode from the boot menu.

    In Safe Mode delete:

    The C:\windows\redirect2.exe file
    The c:\data.dll file


    Download the Media Player Security fix here:

    http://support.microsoft.com/defaul...kb;en-us;828026


    Go here http://www.lavasoftusa.com/software/adaware/ and download Adaware 6

    Install the program and launch it.

    I strongly recommend that you read the help file to familiarize yourself with the program.

    Before running the scan look at the top of the main window and you will see a Gear Icon. This is where you configure the settings. Click on that and then in the next window that pops up click on the "Scanning" tab on the left side. Under "Drives and Folders" put a check by "Scan within archives" and below that under "Memory and Registry" put a check by all the options there.
    The click on the "Tweak" tab and under "Scanning engine" put a check by "Unload recognized processes during scanning" ...........then......under "Cleaning engine" put a ckeck by "Automatically try to unregister objects prior to deletion" and "Let windows remove files in use at next reboot" then click "Proceed"

    Next in the main window look in the bottom right corner and click on "Check for updates now" and get the latest referencefiles.
    After getting the latest referencefiles you are ready to scan.

    Click "Start" and in the next window make sure "Active in depth scanning" is checked then click "Next" and the scan will begin.

    When it is finished let it fix everything it finds.

    Restart your computer.


    Then go here http://spybot.eon.net.au/index.php?lang=en&page=download and download Spybot.

    Install the program and launch it.

    Before scanning press "Online" and "Search for Updates" .

    Put a check mark at and install all updates.

    Click "Check for Problems" and when the scan is finished let Spybot fix/remove all it finds.

    Restart your computer.

    Be sure and take advantage of the "Immunize" feature in Spybot.

    Finally go here http://www.net-integration.net/cgi-bin/forum/ikonboard.cgi?;act=ST;f=38;t=3051 for info on how this happens and how to help prevent future attacks.
    On this page you will find links to Javacool's SpywareBlaster and SpywareGuard. Get them both and check for updates frequently.
    The Immunize feature in Spybot used in conjunction with SpywareBlaster , SpywareGuard and weekly scans with Spybot and Adaware will go a long way toward keeping you spyware free.

    Important!: ALWAYS check for updated detections and referencefiles before scanning with Spybot and Adaware. And be sure to check for updates to SpywareBlaster and SpywareGuard on a weekly basis.
     
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