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How do I remove "free software plugin?"

857 views 2 replies 3 participants last post by  dvk01 
#1 ·
Recently i've notices that this "free software plugin" has been added to my system, and it has really become a pain in the behind. It has also had it this "ubtrtraoocf" toolbar. Does anyone know how to remove the "software plugin" or the toolbar?
 
#2 ·
Hello!

Try this:

1) Look in control panel Add/Remove Programs. Look for anything that does not look familiar, or looks suspicious. Always try this option first.

2) Donload and run HijackThis from this site:
http://mjc1.com/mirror/hjt/

Run it but do not delete anything at first. Create a log and post it back here.

3) Download and run Spybot and Ad-aware from these sites:

http://download.com.com/3000-2144-10122137.html?part=104443&subj=dlpage&tag=button

http://www.lavasoftusa.com/support/download/

Before running these programs update them first.
 
#3 ·
that is a LOP toolbar
run adaware and spybot, one should get rid of it

if not then post the hijackthis log and we can remove it manually for you

download AdAware 6 181
Before you scan with AdAware, check for updates of the reference file by using the "webupdate".

Then ........

Make sure the following settings are made and on -------"ON=GREEN"
From main window :Click "Start" then " Activate in-depth scan"

then......

click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

then.........

go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

then...... click "proceed" to save your settings.

Now to scan it´s just to click the "Scan" button.

When scan is finished, mark everything for removal and get rid of it.

then reboot &
Download Spybot - Search & Destroy from http://security.kolla.de


After installing, first press Online, and search for, put a check mark at, and install all updates.
Next, close all Internet Explorer and OE windows, hit 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.
 
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