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How do I remove popup source?

Discussion in 'Web & Email' started by pctoyou, Oct 10, 2003.

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  1. pctoyou

    pctoyou Thread Starter

    Joined:
    Oct 10, 2003
    Messages:
    3
    I have seen a tremendous increase in Pop-up killer software and I want to know just how these IE embedded pop-up's can be stopped at their source without additional add-on software..

    on my kids computer as soon as he Opens Internet Explorer he instantly gets swamped with over 15 Pop-up pages some of which are pretty cool to look at but very Intrusive indeed.

    How do we Stop the Pop-up's without the extra software's?
     
  2. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,396
    Welcome to T.S.G :)

    http://toolbar.google.com/
    The google toobar is an excellent popupstopper.....its all i use.
    Takes up no room at all and works a treat.

    If you want some one to check your system for nasties we can do that.
    go to http://www.tomcoyote.org/hjt/ , and download 'Hijack This!'.
    Unzip, doubleclick HijackThis.exe, and hit "Scan".

    When the scan is finished, the "Scan" button will change into a "Save Log" button.
    Press that, save the log somewhere, and please copy & paste its contents to the forum.

    It will possibly show issues deserving our attention, but most of what it lists will be harmless or even required, so do NOT fix anything yet.
    Someone here will be happy to help you analyze the results.
     
  3. pctoyou

    pctoyou Thread Starter

    Joined:
    Oct 10, 2003
    Messages:
    3
    Logfile of HijackThis v1.97.3
    Scan saved at 5:34:31 PM, on 10/10/2003
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\NVATray.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Documents and Settings\Dad\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://y15091.scrk.com/searchbar.html
    R3 - URLSearchHook: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - C:\PROGRA~1\COMMON~1\BTLINK\btlink.dll
    O1 - Hosts: 216.177.73.139 auto.search.msn.com
    O1 - Hosts: 216.177.73.139 search.netscape.com
    O1 - Hosts: 216.177.73.139 ieautosearch
    O2 - BHO: (no name) - {00000580-C637-11D5-831C-00105AD6ACF0} - C:\WINDOWS\MSView.DLL
    O2 - BHO: (no name) - {00000EF1-34E3-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\mpz300.dll
    O2 - BHO: (no name) - {00A0A40C-F432-4C59-BA11-B25D142C7AB7} - (no file)
    O2 - BHO: (no name) - {166348F1-2C41-4C9F-86BB-EB2B8ADE030C} - (no file)
    O2 - BHO: (no name) - {25F7FA20-3FC3-11D7-B487-00D05990014C} - (no file)
    O2 - BHO: (no name) - {6085FB5B-C281-4B9C-8E5D-D2792EA30D2F} - C:\WINDOWS\System32\NetPal.dll
    O2 - BHO: Natural Language Navigation - {60E78CAC-E9A7-4302-B9EE-8582EDE22FBF} - C:\WINDOWS\System\BHO001.DLL
    O2 - BHO: (no name) - {63B78BC1-A711-4D46-AD2F-C581AC420D41} - C:\WINDOWS\System32\btiein.dll
    O2 - BHO: Clear Search - {947E6D5A-4B9F-4CF4-91B3-562CA8D03313} - C:\Program Files\ClearSearch\IE_ClrSch.DLL
    O2 - BHO: (no name) - {96BE1D9A-9E54-4344-A27A-37C088D64FB4} - c:\program files\clientman\run\dnsrepa9c22ca5.dll (file missing)
    O2 - BHO: (no name) - {A097840A-61F8-4B89-8693-F68F641CC838} - c:\program files\clientman\run\urlcli50c9d9fa.dll (file missing)
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {CC916B4B-BE44-4026-A19D-8C74BBD23361} - c:\PROGRA~1\CLIENT~1\run\METAHE~1.DLL (file missing)
    O2 - BHO: Url Catcher - {CE31A1F7-3D90-4874-8FBE-A5D97F8BC8F1} - C:\PROGRA~1\BARGAI~1\bin\apuc.dll
    O2 - BHO: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - C:\PROGRA~1\COMMON~1\BTLINK\btlink.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [NVIDIA nForce APU1 Utilities] NVATray.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ClientMan1] C:\Program Files\ClientMan\mscman.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O9 - Extra button: Browser Pal Toolbar (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O10 - Broken Internet access because of LSP provider 'lsp.dll' missing
    O16 - DPF: {018B7EC3-EECA-11D3-8E71-0000E82C6C0D} - http://www.lyricsdomain.com/download.mp3.exe
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/28b096e3ecad14ae1a17/netzip/RdxIE601.cab
    O16 - DPF: {9656B666-992F-4D74-8588-8CA69E97D90C} - http://www.commonname.com/en/oneclick/uninstbb.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37883.5429166667
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  4. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,396
    Run hijackthis again and put a checkmark against these entries....double check
    in case you miss anything....
    .....then,close all browser and outlook windows and "fix checked"

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://y15091.scrk.com/searchbar.html
    R3 - URLSearchHook: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - C:\PROGRA~1\COMMON~1\BTLINK\btlink.dll
    O1 - Hosts: 216.177.73.139 auto.search.msn.com
    O1 - Hosts: 216.177.73.139 search.netscape.com
    O1 - Hosts: 216.177.73.139 ieautosearch
    O2 - BHO: (no name) - {00000580-C637-11D5-831C-00105AD6ACF0} - C:\WINDOWS\MSView.DLL
    O2 - BHO: (no name) - {00000EF1-34E3-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\mpz300.dll
    O2 - BHO: (no name) - {00A0A40C-F432-4C59-BA11-B25D142C7AB7} - (no file)
    O2 - BHO: (no name) - {166348F1-2C41-4C9F-86BB-EB2B8ADE030C} - (no file)
    O2 - BHO: (no name) - {25F7FA20-3FC3-11D7-B487-00D05990014C} - (no file)
    O2 - BHO: (no name) - {6085FB5B-C281-4B9C-8E5D-D2792EA30D2F} - C:\WINDOWS\System32\NetPal.dll
    O2 - BHO: Natural Language Navigation - {60E78CAC-E9A7-4302-B9EE-8582EDE22FBF} - C:\WINDOWS\System\BHO001.DLL
    O2 - BHO: (no name) - {63B78BC1-A711-4D46-AD2F-C581AC420D41} - C:\WINDOWS\System32\btiein.dll
    O2 - BHO: Clear Search - {947E6D5A-4B9F-4CF4-91B3-562CA8D03313} - C:\Program Files\ClearSearch\IE_ClrSch.DLL
    O2 - BHO: (no name) - {96BE1D9A-9E54-4344-A27A-37C088D64FB4} - c:\program files\clientman\run\dnsrepa9c22ca5.dll (file missing)
    O2 - BHO: (no name) - {A097840A-61F8-4B89-8693-F68F641CC838} - c:\program files\clientman\run\urlcli50c9d9fa.dll (file missing)
    O2 - BHO: (no name) - {CC916B4B-BE44-4026-A19D-8C74BBD23361} - c:\PROGRA~1\CLIENT~1\run\METAHE~1.DLL (file missing)
    O2 - BHO: Url Catcher - {CE31A1F7-3D90-4874-8FBE-A5D97F8BC8F1} - C:\PROGRA~1\BARGAI~1\bin\apuc.dll
    O2 - BHO: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - C:\PROGRA~1\COMMON~1\BTLINK\btlink.dll
    O4 - HKCU\..\Run: [ClientMan1] C:\Program Files\ClientMan\mscman.exe
    O10 - Broken Internet access because of LSP provider 'lsp.dll' missing
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/28b096e3ecad14...ip/RdxIE601.cab
    O16 - DPF: {9656B666-992F-4D74-8588-8CA69E97D90C} - http://www.commonname.com/en/oneclick/uninstbb.cab

    Re-boot and delete:
    C:\Program Files\ClientMan

    Then...
    Download AdAware 6 181 from here: http://www.lavasoftusa.com/
    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and tick "Automaticly try to unregister objects prior to deletion" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it.

    then
    Download Spybot - Search & Destroy from http://security.kolla.de

    After installing, first press Online, and search for, put a check mark at, and install all updates.
    Next, close all Internet Explorer and OE windows, hit 'Check for Problems', and have SpyBot remove all it finds that is marked in RED

    Run an online antivirus check from at least one of the following sites
    http://security.symantec.com/default.asp?
    http://housecall.trendmicro.com/
    http://www.pandasoftware.com/activescan/


    To fix this item:
    O10 - Broken Internet access because of LSP provider 'lsp.dll' missing

    Download LSPfix here: http://www.cexx.org/lspfix.htm
    Launch the application, and click the "I know what I'm doing" checkbox.
    and run the application.

    Re-boot after and post another logfile.

    ;)
     
  5. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,192
    First Name:
    Derek
    run hijackthis, tick all below, doublecheck to make sure you haven't missed any, close all browser windows & press fix checked

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://y15091.scrk.com/searchbar.html
    R3 - URLSearchHook: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - C:\PROGRA~1\COMMON~1\BTLINK\btlink.dll
    O1 - Hosts: 216.177.73.139 auto.search.msn.com
    O1 - Hosts: 216.177.73.139 search.netscape.com
    O1 - Hosts: 216.177.73.139 ieautosearch
    O2 - BHO: (no name) - {00000580-C637-11D5-831C-00105AD6ACF0} - C:\WINDOWS\MSView.DLL
    O2 - BHO: (no name) - {00000EF1-34E3-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\mpz300.dll
    O2 - BHO: (no name) - {00A0A40C-F432-4C59-BA11-B25D142C7AB7} - (no file)
    O2 - BHO: (no name) - {166348F1-2C41-4C9F-86BB-EB2B8ADE030C} - (no file)
    O2 - BHO: (no name) - {25F7FA20-3FC3-11D7-B487-00D05990014C} - (no file)
    O2 - BHO: (no name) - {6085FB5B-C281-4B9C-8E5D-D2792EA30D2F} - C:\WINDOWS\System32\NetPal.dll
    O2 - BHO: Natural Language Navigation - {60E78CAC-E9A7-4302-B9EE-8582EDE22FBF} - C:\WINDOWS\System\BHO001.DLL
    O2 - BHO: (no name) - {63B78BC1-A711-4D46-AD2F-C581AC420D41} - C:\WINDOWS\System32\btiein.dll
    O2 - BHO: Clear Search - {947E6D5A-4B9F-4CF4-91B3-562CA8D03313} - C:\Program Files\ClearSearch\IE_ClrSch.DLL
    O2 - BHO: (no name) - {96BE1D9A-9E54-4344-A27A-37C088D64FB4} - c:\program files\clientman\run\dnsrepa9c22ca5.dll (file missing)
    O2 - BHO: (no name) - {A097840A-61F8-4B89-8693-F68F641CC838} - c:\program files\clientman\run\urlcli50c9d9fa.dll (file missing)
    O4 - HKCU\..\Run: [ClientMan1] C:\Program Files\ClientMan\mscman.exe

    O10 - Broken Internet access because of LSP provider 'lsp.dll' missing
    O16 - DPF: {018B7EC3-EECA-11D3-8E71-0000E82C6C0D} - http://www.lyricsdomain.com/download.mp3.exe


    then
    download AdAware 6 181
    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and tick "Automaticly try to unregister objects prior to deletion" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it.

    then
    Download Spybot - Search & Destroy from http://security.kolla.de


    After installing, first press Online, and search for, put a check mark at, and install all updates.
    Next, close all Internet Explorer and OE windows, hit 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then post a new hijackthis log to check what is left
     
  6. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,396
    Oh................forgot to mention the adware/spybot text i posted is Dereks work:D

    Too slow he maybe but he`s a clever cookie:p
     
  7. pctoyou

    pctoyou Thread Starter

    Joined:
    Oct 10, 2003
    Messages:
    3
    You guys rule!!! The kids system is all set... no more popups and no more fast link site redirects!! woohoooo thanks for the Fast and useful info on removal of the spy programs!!!
     
  8. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,396
    Your welcome(y)
     
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