FIRST >>>>
Please go to
START (Windows Orb) >> Control Panel >> Uninstall a Program or
Programs and Features and remove the following (if listed):
ShopAtHome.com Helper
ShopAtHome.com Toolbar
Coupon Printer for Windows
To do so, left clicking on the name once and then click
Uninstall/Change at the bar above the list window.
Follow the prompts of the uninstaller BUT please read carefully any questions it asks before answering; some uninstallers will try and deceive you into keeping the software.
SECOND >>>>
Download the attached
fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files,
FRST and
fixlist.txt are in the same location or the fix will not work.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Run
FRST by right clicking on the FRST.exe file, selecting "Run as Administrator..". The User Account Control may open up; if it does, select Yes to continue to let FRST open and load.
The tool will check for an updated version of itself every time it loads; please allow it to do this and the program will either inform you it is downloading an updated copy (and to wait until it is safe to continue) or show that it is ready to use (meaning there is no update found) and you can continue on. Press the
Fix button just once and wait. The tool will create a restore point, process the script and ask for a restart of your system.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post the log in your next reply.
LAST >>>>
I know you tried this before but just to be sure, here are the steps for Windows Repair utility. Please run through all the steps in order. Thanks.
Please download "Windows Repair - All in One" from
here. Please choose "Save file.." if you get options to open the file. Once the download is complete, run the file and install the program on your system. Please use the default settings for locations as it will help with log retrieval and fixing the registry should anything be needed.
Right click on the desktop shortcut for "Tweaking.com - Windows Repair" and select 'Run as administrator'.
The program will run a self check to make sure that all the
correct files are in place for it to run and then it will load the program. As you can see, there are many steps to take in using this program. Mainly, the first few steps involve checking for proper Windows files and backing up the system as a precaution.
You can read the notes on the first screen but the important thing to do is click on "ReBoot to Safe Mode" and allow the system to restart itself. Once the system is started in safe mode and you have logged in (using an administrative level account), restart the program and move onto the Step2 screen.
Please click on
"Open Pre-Scan" to load a utility to verify some Windows resource / build files and settings.
Click on
"Start Scan" and allow the routine to run. You can see the status of the checks in the window.
When the routine is finished, it will report on any problems found and you can click on the appropriate repair button if needed. Once this is done, you can close this window and click on
Step3.
Click on the
"Check" to see if a repair disk check routine needs to run. A Command Prompt window will open and you can view the status of the routine. If the routine finds that repairs need to be made, please select
"Open Disk Check at Next Boot" and then click on the
"Reboot To Safe Mode" button. Once the routine(s) completes, please select
Step4.
Please click on
"Do It" to run a SFC /scannow routine. If the routine makes any repairs, please reboot your system (again into Safe Mode). If the routine does not make any repairs, please move onto
Step5.
Once there, click on
"Backup" under the 1. Registry Backup. This will make a complete backup of the current registry which can be reloaded should anything go wrong with the repairs that are going to be made. Next, click on the
"Create" under 2. System Restore. Once both of these backups are made, select
Repairs.
I would suggest that you read the
Tips For The Best Repairs Results. Once this is done, click on
"Open Repairs".
On this screen, click the following: Defaults. The screen and options should look very much like the picture above. Click
"Start Repairs" and confirm that the program starts running the fixes. This will take a while to run, so you can let it run unattended if you like. Log files are being recorded as the repairs are being executed. Once the repairs are finished, reboot your system (normal boot now) and tell me how it is running now.