how do I update this driver?

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MsWrite

Thread Starter
Joined
Feb 1, 2005
Messages
8
Hello,

I posted this message last week but problem is not solved. I wonder if anyone here can help me?

My PC (Windows XP Home Edition) often shuts down without notice and then restarts. Microsoft identified the problem as the WebSTAR Cable Modem Driver, created by Scientific Atlanta, which needs to be updated.

I know where to obtain the update for downloading. The update driver is in a zipped folder of 159 KB and my previous driver is 15.5 KB.

My question is: How do I do this?

My original WebSTAR Cable Modem Driver apparently is in my windows operating folder c:\windows\system32\drivers which has hundreds of files!

If I save the zipped download in that directory folder, will it automatically update the previous version of WebSTAR? I am reluctant to go in there, as these are all my operating files.

Any help is much appreciated.


MsWrite - Montreal
 
Joined
Feb 4, 2005
Messages
255
Okay,

First unzip the driver files to a directory on your desktop, call it drivers
Click Start - Control Panel - System
When the system window comes up click Hardware
Now Click on Device Manager

Okay, you will see a list of computer parts. Look for modem
Press the + sign next to modem and you should now see your modem name
Right-Click on it and click "update Driveer"
A new window pops up, in the first say "not at this time"
In the next window select "I will select from a specific location"
In the next window select "include this location for search"
Click browse and select the fodler we made earlier on the desktop "drivers"
Now click next, it will find your drivers and update your modem

Hope this helps
 
Joined
Dec 16, 2001
Messages
1,869
Here is the website for the drivers,
http://www.sciatl.com/products/consumers/webstar_softwaredownloads.htm
I would download the entire installation cd and create a file on my C: drive to unzip it to. Call it Cable or anything you can remember. The install process is also on this web page as an acrobat file. Read through it carefully before proceding. When you get to the point of "install from a disk or specific location" that is when you will need to remember what file you unzipped the install disk to. If you do not have acrobat reader to view the install help file, the link is also on the above web page.

Good Luck
 

MsWrite

Thread Starter
Joined
Feb 1, 2005
Messages
8
Thanks, rebelmusic and rugrat! The instructions are very explicit. I will probably get someone to help me with this, as I don't want to wreck my system.

Thanks for your help!

MsWrite
 
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