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How do my accessories keep getting deleted?

Discussion in 'All Other Software' started by hlpme, Feb 10, 2007.

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  1. hlpme

    hlpme Thread Starter

    Joined:
    Feb 10, 2007
    Messages:
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    Is there some virus my anti-virus software and I don't know about? I have reinstalled most of my accessories several times. Every couple of days they disappear again. someone please help!!!:confused:
     
  2. 1101doc

    1101doc

    Joined:
    Dec 8, 2006
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    Do you mean the accessories listed under All Programs in the Start menu?
     
  3. hlpme

    hlpme Thread Starter

    Joined:
    Feb 10, 2007
    Messages:
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    ya, I found them in some folder named i386 last night. they keep getting removed from both my start menu and the system32 folder. this i386 folder is the only place they exist. there are also so many folders named $NtUninstall in the windows folder of my hard drive and folders named random letters and numbers like as32fb584. What is all this??
     
  4. 1101doc

    1101doc

    Joined:
    Dec 8, 2006
    Messages:
    475
    Those blue $Uninstall folders are actually uninstallers for all the hotpatches and updates you have recieved from Microsoft. They are provided in case there is ever a problem so that the downloaded fix can be removed. Everyone has them and they do no harm. Unless you are very(very) short on disc space, just leave them alone. The odd number and letter folders are usually just bits left over from updates. During the installation procedure, sometimes folders are temporarily created by Windows and then not completely cleaned up. You will notice that these folders usually have very small sizes (4-6 KB). They take up very little space, and unless you are sure that they are not required(a very difficult thing to determine) they are best left alone as well.
    Congratulations on finding the i386 folder! That is your ultimate fall-back. Preserve it!
    The problem you describe does sound very much like malware, and a nasty bit at that. These new baddies often do things to the system to make it hard to remove them. I strongly suggest that you go to the Security section of this forum, follow the steps for self-help as presented, and then post a HiJackThis log for review. Once you are sure that your system is clean, and if the problem persists(unlikely) please post back in the Windows section and we will help you get it sorted out. Good luck, and please post back here with your progress. (This is not the place for HJT logs, however. They have there own section.)
     
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