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How do you Find Lost Emails?

Discussion in 'Business Applications' started by Martial33, Feb 7, 2007.

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  1. Martial33

    Martial33 Thread Starter

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    The store says they saved my emails and addresses (although they said they were certian where) on one of my hard drives.

    I tried a search for a known email address but came up blank.

    Where does Express store its contact info? What extensions should I be searching for?

    any other ideas would be great thanks.
     
  2. blkwlnt64

    blkwlnt64

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    First, we need to know which email program you are running - awful difficult to help without specifics.
     
  3. Martial33

    Martial33 Thread Starter

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    Outlook Express
     
  4. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

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    Outlook Express stores your address book in a file with a WAB filename extension and e-mails in a file with an MBX filename extension.

    Here is some information from the MS site on backing up and recovering e-mail and address books:

    OLEXP: How to Back Up the Outlook Express Address Book and Mail Folders
    http://support.microsoft.com/kb/188854/
     
  5. Martial33

    Martial33 Thread Starter

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    well, I used the start/search and tried MBX and WAB - WAB search found my current address book but not my original. Does this mean that the store dident save them?
     
  6. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

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    It does sound like they did not save the files for you.

    Exactly what was the store doing with the hard drive that contained the original address book and mail folders.
     
  7. Bob Cerelli

    Bob Cerelli

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    There is no need to guess or search for where your Outlook Express data files are being kept.

    1. Go to Tools / Options
    2. Click on the Maintenance tab
    3. Click on the Store Folder button
    4. This will show the current directory that is being used

    Also, the default extension for Outlook Express' data files is DBX. That may be why you couldn't find them.
     
  8. Martial33

    Martial33 Thread Starter

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    its a nightmare ... during the daytime!:(

    My "day job" PC started locking up, couldn't change email user accounts etc.

    first they told me its the board - they said its fried - he showed me my board versus another board -- the other one which had the capacitors bulging -- mine looked fine to me by comparison.

    They change that then said that when processor wouldn't fit on the new motherboard so they had to change the processor as well,

    then they said my own power supply was not compatible with the new motherboard so the change that

    they even change my RAM chips because they weren't compatible either

    (all on my dime)

    in spite of all his costs and work the machine still wouldn't start -- I must've taken it back to the guy 15 times. The last time he tells me he install a new video card (which he didn't charge me for)

    I'm concerned that the video card was likely the only thing wrong in the first place. Instead, they made like $450.00

    Anyway they claim that they saved my address book someplace as well as years of the e-mails -- he said he wasn't 100% certain about where they saved it but that it was there some place.

    Since I had the machine back, I have not been able to find these files.

    I did a start/search/ for MBX and WAB files but the only thing I came up was was most recent e-mails which I have sent since I had the machine back -- nothing historic.

    Would there be anywhere else at these files could be hidden?

    Or are we talking about a forensic recovery here? If so it should be at the store's expense I would think.

    I specified for any data to be saved if they had to reinstall windows (which they did).
     
  9. Martial33

    Martial33 Thread Starter

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    Bob ..

    I think found them -- using DBX search

    when I try to open them, there is an Adobe Reader Icon to the left of the files but Adobe Reader wont open them.

    So I tried "open with" Express, but that dident work either.

    how do I get them to show up in Express again in the various folders they were before?
     
  10. Bob Cerelli

    Bob Cerelli

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    I don't think they can simply be opened. Can you try just copying them to wherever you need?
     
  11. Martial33

    Martial33 Thread Starter

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    Bob

    the address looks like this;

    C:\OLDDRIVE\Identities\{049E2ACB-4BB9-4E1B-A398-35A3F818E510}\Microsoft\Outlook Express

    I tried to drag and drop it to the current inbox but that only results in an email with an attachement (of that file - ready to be sent) :confused:
     
  12. Bob Cerelli

    Bob Cerelli

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    Can you explain:

    1. What the current situation is
    2. What you are doing with the old files and how
     
  13. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

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    Oops. :eek:
    My brain was still in the dark ages of OE 4.
     
  14. Martial33

    Martial33 Thread Starter

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    the situation is, the store reinstalled windows and claims they have saived my files.
    (email addresses as well as messages)

    a DBX search,as you noted, found a list of files

    but when Im looking at them in the search window, I cant open them

    and I cant seem to put them back into folders in Express like they were.

    My inbox has only a few mails from since I got the machine back.

    I want to restore my inbox and other Express folders.
     
  15. Bob Cerelli

    Bob Cerelli

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    Nice part is you don't have to remember either way.
     
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