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How to always send emails in Rich Text Format

Discussion in 'Web & Email' started by treetree, Apr 11, 2007.

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  1. treetree

    treetree Thread Starter

    Joined:
    Apr 11, 2007
    Messages:
    2
    Hi,

    My manager wants me to always send emails in Rich Text Format. The problem is I am working as a tech support guy and we get automated emails in our Support mailbox in Plain text format whenever support calls are logged. So when I pick up the emails in our Support mailbox, I sometimes forget to change the format from Plain text to Rich Text before acknowledging the email. This irritates my manager because he is adamant that I always acknowledge emails in RTF. Is there any software that can alert me that the email is not in RTF before I send the email? Note: I have already set to Rich Text the option Compose in this message format.

    Thanks
    treetree
     
  2. kiwiguy

    kiwiguy

    Joined:
    Aug 17, 2003
    Messages:
    17,584
    Welcome!

    Help would be easier if we had an idea of just what email program you are using....
     
  3. treetree

    treetree Thread Starter

    Joined:
    Apr 11, 2007
    Messages:
    2
    I am using MS Outlook 2003
     
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