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Solved How to avoid having to power reset

Discussion in 'Hardware' started by jrobb, Jan 14, 2018.

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  1. jrobb

    jrobb Thread Starter

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    Each time I try, I cannot power on my Acer E5 unless I do a "Power Reset" first. If I remove the battery and A/C adapter then hold down the power button for 30 seconds, my laptop will turn on. When I turn it off, I can turn it back on within 15 minutes with no problem. After 15 minutes, I must do a power reset again. I recently replaced the battery and it charges and holds a charge properly. The power LED does not light up when the A/C is connected except after I do the power reset. Then it works fine until I turn off the laptop. I have read posts that suggest that this is caused by static electricity build up but I don't know how to prevent it. Can someone tell me how to fix this?
     
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  3. lunarlander

    lunarlander

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  4. jrobb

    jrobb Thread Starter

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    I am beginning to think that this problem is not static electricity.
    No progress on this problem yet. I went to a computer repair shop and demonstrated the problem. The technician told me that he has never heard of anything like this.
    I am still hoping for some help.
     
  5. lunarlander

    lunarlander

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    Maybe the problem is with the charger. It maybe malfunctioning.
     
  6. dvk01

    dvk01 Moderator Malware Specialist

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  7. jrobb

    jrobb Thread Starter

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    I've tried different chargers with the same result. The laptop charges and then discharges with use just fine. It seems like there may be a component that provides the initial startup power (just a few volts) to fire up the main power on the laptop. One respondent said that it may be a bad capacitor but I don't know what the capacitors do.
     
  8. lunarlander

    lunarlander

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    Is the laptop still within warranty ? Send it in for repair if it is.
     
  9. jrobb

    jrobb Thread Starter

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    You're a genius. I turned off fast boot, sleep and hibernate and my laptop powers up fine now. Thanks for your help.
     
  10. dvk01

    dvk01 Moderator Malware Specialist

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    Pleased to help
     
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