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How to cancel an offered windows update?

Discussion in 'Windows XP' started by Tom Seeley, Oct 10, 2006.

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  1. Tom Seeley

    Tom Seeley Thread Starter

    Joined:
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    I'm unable to install an update to windows installer 3.1. I've tried many times and it always fails. But I also read the fine print about that update and it doesn't sound as if it matters much if I don't install it, so I'm going to ignore it.

    Trouble is, I can't find a way to tell windows update to STOP automatically notifying me that that update is available. I can cancel it but every time I restart I get the update shield back again.

    Obviously, that's not a problem, just an annoyance. But is there a way to tell windows update to stop offering me that particular update permanently?
     
  2. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
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    Open Internet Explorer
    Go to Windows Update
    Go thru Custom scan
    When scan is finished then find the update
    When findiong the update remove the check mark to the left side
    This changes the screen and it shows another little box jsut below to the left
    Put a check mark in this one at the lower left
    At the top of the window click on the underlinded link to apply updates.

    Done and Windows Update will not ask you again for this update.
     
  3. Rich-M

    Rich-M

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    This should require some looking into and I would suggest running an XP Repair as you will not be able to install any new programs without this Windows Installer.
    http://www.michaelstevenstech.com/XPrepairinstall.htm
    I am also wondering if you are loaded with spyware as well so you might want to run this online scanner to be safe first:
    www.eWido.net
     
  4. Tom Seeley

    Tom Seeley Thread Starter

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    RichM,

    Thx for the advice on running an XP repair. I may consider that.

    I run ewido, ad-aware, spybot, and avg regularly, almost weekly. I'm nearly 100% certain (less than 10 days old) that I'm clean of spyware, etc. I did do a "manual" install of windows installer once, to see how it worked. I got as far as a small error window on my desktop saying "access is denied", when I said to heck with it. I had encountered that kind of error msg many times in trying unsuccessfully to install windows xp home sp2. That's when I gave up entirely and did a complete install of windows xp pro sp2, which I'm still running now. And I still can't install the windows installer 3.1 update.

    Any further suggestions? Given my lack of expertise, and previous troubles (see above), I'm reluctant to fiddle with something that's working all right, mostly, by running a repair routine I have no experience at all with! I'm not saying "if it ain't broke don't fix it". But I am sorta saying "if I don't like the answer I expect, why ask the question?" What if I run a repair and all I do is make a not-too-bad situation worse?
     
  5. Rich-M

    Rich-M

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    Your answer is a little puzzling as to how long ago you did clean install and whether or not much time has passed. If you just did clean install then doing a repair right after is a waste of time, however did you put in the motherboard and especially chipset drivers. If yes, then it has to be a hardware issue and the next step should be ram test though it sounds absurd if you were able to do an install of XP...
    www.memtest.org will download and install test to floppy disk.
    I would also download and install this and find out hard drive brand and then go to mfgr and download and run diagnostic for drive as well:
    http://www.majorgeeks.com/download4181.html
     
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