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How to Cancel AOL, or Convert to Free Account

Discussion in 'Tech Tips and Reviews' started by VAComputerSvcs, May 12, 2007.

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  1. VAComputerSvcs

    VAComputerSvcs Thread Starter

    Joined:
    Feb 11, 2007
    Messages:
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    If you have a user who pays for AOL and has broadband, they can switch their account to a free AOL account without any drawbacks or issues. The only thing that is missed is the ability to call tech support and dial-up.

    This is ideal when you are setting them up with an e-mail solution like Outlook or Thunderbird, save them a few bucks and they still keep their AOL the way they like it :)

    Within the AOL Software
    1. Sign in with the master screen name (first one listed on the sign on screen)
    2. Press CTRL+K and type CHANGEPLAN, press enter
    3. Follow the instructions to choose the Free plan

    You can also go to https://bill.aol.com/changePlan/changePlan.adp and sign in with the AOL screen name and complete it that way. To confirm the changes, just go to https://bill.aol.com/ and view the price plan to see the conversion.

    Nothing else is changed, except saving them some money. ;-) Besides, if they did need tech support, they can call and upgrade them ... but who needs that when they've got you. :)


    From the AOL Help article on canceling AOL...
     
  2. JohnWill

    JohnWill Retired Moderator

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  3. dotty999

    dotty999 Dotty

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    but nothing is free! you still have to subscribe to an ISP to use the internet:confused:
     
  4. firestormer

    firestormer

    Joined:
    Sep 16, 2005
    Messages:
    1,254
    What you describe dosnt actualy happen. Its impossible. AOL are incapeable of being helpfull. Please see the follwing thread:
    Why you should hate AOL: Why you hate AOL
     
  5. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,409
    I have personally experienced this behavior, my call was very similar to the one that I previously posted. I finally thought I had his AOL cancelled, only to find out months later that he's still paying them. :( AOL is a major PITA, and should be drawn and quartered!
     
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