How to connect my phone sockets to the master socket

I live in a new house and the master socket is connected, but I would like to connect the rest of the sockets in the house. When I pull back the front of the external sockets the blue and orange wires are connected as shown in on-line diagrams. With some green wires in there that are connected to nothing.

But when I take off the master socket (the bit you can move) there are only 2 orange and 2 green wires that can be connected. The blue wires are already connected to the master socket behind that, the bit I shouldnt touch.

I have tried connecting just the orange wires to where they should be but to no avail. Any ideas?

rikki

 

call your phone provider or the person that did the wiring...

why weren't the "rest of the sockets" connected in the first place?

really need a picture of what you are talking about... "master socket"

 

I take care of my own house wiring so never had the telco come in to fix anything. but at my business they make it clear they are responsible for the wiring up to the terminal blocks where the lines enter the building. anything after that is not their responsibility and they will charge to correct it.

if residential is the same then I would guess if this is a new home that the builder would be responsible.