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How to determine McAfee expiration date

Discussion in 'All Other Software' started by bigjulie, Mar 23, 2006.

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  1. bigjulie

    bigjulie Thread Starter

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    I've got a remote, nontechnical client who wants to find out when his McAfee VirusScan subscription expires. I tried emailing Customer Service at McAfee, but all I got back was a canned autoresponse that was totally useless. I don't have McAfee installed, but I have to assume that my client can look somewhere in the application to find his expiration date. Can anyone tell me where?

    Thanks.
     
  2. cybertech

    cybertech Moderator

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  3. stantley

    stantley

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    They should log on to their McAfee account and go to My Account > My Products and Services.
     
  4. bigjulie

    bigjulie Thread Starter

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    I'll pass this on to my client, and see if it works for him. I don't know what version of VirusScan he's got, and the link only addresses versions 6.x and 7.x; it's worth a try, though.

    Thanks!
     
  5. bigjulie

    bigjulie Thread Starter

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    With regard to checking his McAfee account, my client bought a PC last year with the McAfee software pre-installed. To the best of my knowledge, he's never set up an online account. If he can't find the information he wants on his desktop, I'll have him set up his account.
     
  6. cybertech

    cybertech Moderator

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    It may have just been a trial install. Perhaps he will find out when he goes on line!
     
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