How to enable Printer Spooler

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Calculon5000

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Jan 21, 2013
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Last year my laptop computer suffered from a virus, Windows Security 2012 and I had to operate in safe mode to get rid of it. I also needed to go into msconfig and delete the service that the virus ran. When I did that, I chose Selective Start up and disabled some of the Microsoft services.

Recently I tried to add an HP printer to the laptop. After installing the printer, it was able to print well but after restarting the computer I did not see the icon. The printers and faxes folder was also empty and I received a message "printer spooler service is not running."

I went back into msconfig and found printer spooler unchecked and a "Stopped" message. I clicked the enable all button to enable all microsoft services, but when I checked again it is still not running.

What can I do to make the spooler service work?
 

Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
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34,796
Click Start > Run > type regedit

Press Enter.

Browse to:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Providers

Delete the Providers that aren't the default ones:

The default ones are:

Internet Print Provider

LanMan Print Services
 
Joined
Jan 20, 2013
Messages
1,312
You are going to want to go into computer management. Go to the start icon in the left hand corner. Type computer management. click it. On the left hand side at the bottom, go to service and applications. Then go to services. Look for print spooler service. Make sure you start it and change startup type to automatic. If you have windows xp, you can get to computer management this way: Click Start, and then click Control Panel. Click Performance and Maintenance, click Administrative Tools, and then double-click Computer Management. Then go to service and applications. Then to services. Let me know if that works
 
Joined
Jun 7, 2011
Messages
658
Give this a try:

Start > Run > Type "Services.msc" Hit Enter

Scroll down the list to "Print Spooler" & set it to "Automatic" Hit "Apply" & "OK"

Note: Print Spooler is dependent on "Remote Procedure Call" enabled
 

Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
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34,796
If no luck with all of the above,

Click Start > Run > Copy/Paste the following command:

regedit /e C:\look.txt "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Spooler"

Press Enter.

You won't notice anything. However, it will have created a report on your C drive named look. Attach that file to your next reply.
 
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