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How to fix this setting to add email to Gmail

Discussion in 'Web & Email' started by tradesource, Aug 14, 2019.

  1. tradesource

    tradesource Thread Starter

    Joined:
    Jan 24, 2017
    Messages:
    85
    hi guys,

    I have a domain registered with namecheap, then an email account registered there:
    [email protected]
    wanted to add this email domain to Gmail,,
    I asked the support team at namecheap to help about this,
    followed all steps accurately,, but at the end near the last step,, stopped there,
    see attached file where was stopped,, and can't continue,
    even I tried several ports, domain server as they suggested,, but can't go after,,
    Any help with this please?


    NC-01.jpg
     
  2. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    33,268
    First Name:
    James
    Have you tried TLS and 587 for port?

    Since it shows healthypro.me as the server, it may be mail.healthypro.me and not the SMTP server you have noted. You may have to go back to namecheap hosting to confirm you have the correct SMTP server.
     
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