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How to get back into my Outlook/Hotmail account?

Discussion in 'Windows 10' started by tarikscotts, Jan 15, 2016.

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  1. tarikscotts

    tarikscotts Thread Starter

    Joined:
    Jan 15, 2016
    Messages:
    1
    First Name:
    Tarik
    I have an outlook account <removed by mod>
    i'm not able to login here because of password is incorrect, so finally how to reset it. I'm using window 10 OS.
    I need toll free Outlook/Hotmail support number.
     
    Last edited by a moderator: Jan 15, 2016
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,653
    First Name:
    Wayne
    i have removed the email address as it will provide you with a lot of SPAM
    There is no support number , for outlook/hotmail as far as I know, BUT that may have changed now with Windows 8 (when MS first started linking email accounts to PCs for login)
    you can goto chat - and MS will assist via Chat service

    If you have forgotten the password - goto another Pc that works
    Login page for the account
    Then click on forgotten password
    you then have to either do
    a) Enter the mobile number to get a text code to reset - these should have been set up when the account was first created
    b) Enter the alternative email address to get a Code to reset - these should have been set up when the account was first created
    c) Enter the answers to the security questions

    If you cannot do any of these - then there is a form to try and rescover the account
    You need to provide a lot of details, and on the three attempts I have tried this to help people, they have an email back saying not enough information and ended up changing to a new email address and never did recover - BUT Thats before this windows 8 and using MS password

    so you maybe OK to use Chat line

    What country are you in - you may have a support number - not sure it will be toll free
    the UK is 0344 800 2400
     
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