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How to get full screen and 4k resolution

Discussion in 'Games' started by Deadbone, Oct 30, 2018.

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  1. Deadbone

    Deadbone Thread Starter

    Joined:
    Oct 30, 2018
    Messages:
    1
    Hey guys, i recently purchased Alienware AW3418DW to hook it up with my Xbox X which i did using high speed HDMI cable but no luck in getting 4k resolution nor a full screen. It's just rectangular small screen and black on both side.

    Please hhhhheeeeelllllppppp!!!!
     
    Deadbone, Oct 30, 2018
    #1
  2. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    33,922
    First Name:
    James
    Try the onboard diagnostics. Also make sure your Xbox is outputting the correct resolution etc.

    Having said that, I believe the HDMI port is version 1.4, which supposedly is not good for gaming consoles. I would recommend contacting the vendor for clarification.
     
    Couriant, Oct 31, 2018
    #2
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