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How to install new drivers on freshly installed windows

Discussion in 'Windows 8' started by bethgurl, Sep 16, 2019.

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  1. bethgurl

    bethgurl Thread Starter

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    How do you install drivers on windows and what drivers do i need to install that matches my system ?
    I have tried many times but kept running into errors whether i update them or try to install new ones.
    Windows 8.1 pro 64-bit
    proceccor : intel coorporations
    ram 4.0
     
    Last edited: Sep 16, 2019
  2. bassfisher6522

    bassfisher6522

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    We need your complete detailed system specs. With out that, we have no idea where to send you for support for you hardware.
     
  3. bethgurl

    bethgurl Thread Starter

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    upload_2019-9-16_11-17-2.png
    bethgurlThread Starter
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    How do you install drivers on windows and what drivers do i need to install that matches my system ?
    I have tried many times but kept running into errors whether i update them or try to install new ones.
    Windows 8.1 pro 64-bit
    proceccesor : intel pentium (R)gold(R)
    ram 4.0
    brand: leveno
    Sorry
     
    Last edited: Sep 16, 2019
  4. bassfisher6522

    bassfisher6522

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    Is this a laptop? What's the exact make/model? Go to lenovo's website find your make/model, go to the support tab and then click drivers. Look at the latest drivers released versus what you have installed. Then install accordingly.

    Also, check your device manager for any errors and download accordingly.
     
  5. bethgurl

    bethgurl Thread Starter

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    my laptop model leveno ideapad 2in1 14 and yes i did that but nothiing happened or it gave me an error
     
  6. bassfisher6522

    bassfisher6522

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  7. flavallee

    flavallee Trusted Advisor

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    First Name:
    Frank
    We need the exact serial number of your Lenovo laptop, and also which country it was purchased in.

    Once that laptop is correctly identified and its support site is located, it will be easier to help you.

    ---------------------------------------------------------------
     
  8. bethgurl

    bethgurl Thread Starter

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    it was purchased in america here is an pic of the sticker
    im having another issue when ever i install a driver i get the eror code 31
     

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    Last edited: Sep 16, 2019
  9. bassfisher6522

    bassfisher6522

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  10. bassfisher6522

    bassfisher6522

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    Post a picture of your device manager please. The complete window so it shows everything. You probably need to install a particular driver first. But first, restart your laptop.
     
  11. bethgurl

    bethgurl Thread Starter

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    ive restarted the pc and here is the picture of my device manger i reinstalled windows so im having driver issues.
     

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  12. bassfisher6522

    bassfisher6522

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    Looks like you're missing your "chipset" driver.
     
  13. bassfisher6522

    bassfisher6522

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    From the link in post 6....click on "Automatic Driver Update" and see where that gets you.
     
  14. bethgurl

    bethgurl Thread Starter

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    it scaned my pc but the scan failed so it did nothing
     
  15. bassfisher6522

    bassfisher6522

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    Then download the chipset driver manually.
     
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