How to kill SaveNow?

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M

MadDogMugsy

Thread Starter
Good Morning Folks!

I just ran Norton Internet Security / Intenet Access Control.

After requesting a search for all Internet Enabled Applications, it listed an new & unfamiliar one "SaveNow ... C:/PROGRAM FILES/SAVENOW/SAVENOW.EXE. (I have blocked access)
(I ran it about a month ago and this wasn't in there)

Even though it is not in my Startup, I went to http://www.pacs-portal.co.uk/startup_pages/startup_full.htm and they state that: SaveNow/ SaveNow.exe / Advertising spyware. Installed as part of the Kazaa Media Desktop bundle for example.

- I don't use Kazaa
- the folder was not in c:/program ...
- it was not found in add/remove programs
- it is only in the Registry under Symantec's "catch" (HKEY/LOCAL_MACHINE/SOFTWARE/Savenow/Symantec/IAM/FirewallObjects
- I ran Spybot - nothing found
- I ran Adaware - nothing found

:confused: Question
... why would Norton pick this up if I can't find it anywhere? Is this something to investigate further (and how)?

Many thanks in advance
cheers
Louise
MDM
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
I don't understand why SpyBot won't detect SaveNow.

It should, even when NOT updated for quite a while...

Are you sure you're running the very latest version of SB?
Launch it, and press Info & License.

It should read SB 1.1 rel 4.

If it doesn't, uninstall the program, and reinstall the latest version.

And install ALL available updates, as Rugrat already advised you to do.
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
By the way, I almost forgot:

SaveNow has a working uninstaller (unless parts of it have already been removed by Ad-Aware or SpyBot).

Go to Add/Remove program, find SaveNow (also known as WhenUSave, or Save), and uninstall it.
 
M

MadDogMugsy

Thread Starter
Hi rugrat and TonyKlein
thanks for responding!!

I check my system often with SpyBot, AdAware, Norton's InternetAccessControl, StartUpList...etc. :D because I am out there a lot checking out new & groovy stuff. But this "catch" by Norton has just popped up out of the blue. (no system changes since my last check)

It should read SB 1.1 rel 4.
Yes - I just installed SpyBot this morning (just ran it prior to thread) and I hade ensured all latest updates were applied.:)

SaveNow has a working uninstaller (unless parts of it have already been removed by Ad-Aware or SpyBot).
There is nothing in the Add/Remove Programs even close (just stuff I recognise)

I decided to delete my Internet Security Preferences ... rebooted -made sure the references were not in the Windows Registry - and then ran it again ... it is still picking it up when I scan for Internet Enabled Applications.:(

Is there another tool out there that you know of? ... to delete this, to find remnants?

Many thanks !!!
MDM

ps
The only piggybacker I found, came with a Demo Download of PhotoShop ... called CDilla ... okay to protect copyright, but they didn't tell me about it and I found it only when deleting the demo after first use in Add/Remove and the .dat in SpyBot
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
Wait a minute: you're saying it's not in your startups.

If so it is probably not running, and maybe not even installed any more, exactly like it should be after running SpyBot

It may just be a orphaned registry entry left in your Firewall applications list, that may well point to nothing at all.

Just remove the SaveNow entry from that list.

For a second opinion, please do this:

Go to http://www.spywareinfo.com/downloads.php#startup , and download 'Startuplist'.

Unzip, doubleclick it, and it will generate a text file that will list all running processes, all applications that are loaded automatically when you start Windows, and more.

Go to Edit > select all, copy it and post the contents here.

If SaveNow is running, we'll see it. But I don't think so.
 
M

MadDogMugsy

Thread Starter
Hi again!

I don't see it in there ... but here it is:

StartupList report, 1/20/2003, 11:40:52 AM
StartupList version: 1.40.1
Started from : C:\WINDOWS\DESKTOP\NEW FOLDER\STARTUPLIST.EXE
Detected: Windows ME (Win9x 4.90.3000)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISSERV.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISUM.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\IAMAPP.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\LVCOMS.EXE
C:\WINDOWS\SYSTEM\LXSUPMON.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\ADSGONE\ADSGONE.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\DESKTOP\NEW FOLDER\STARTUPLIST.EXE

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\WINDOWS\Start Menu\Programs\StartUp]
AdsGone.lnk = C:\Program Files\AdsGone\adsgone.exe

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

ScanRegistry = C:\WINDOWS\scanregw.exe /autorun
TaskMonitor = C:\WINDOWS\taskmon.exe
PCHealth = C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
OmgStartup = C:\Program Files\Common Files\Sony Shared\OpenMG\OmgStartup.exe
NAV Agent = C:\PROGRA~1\NORTON~1\NAVAPW32.EXE
SystemTray = SysTray.Exe
LVComs = C:\WINDOWS\SYSTEM\LVComS.exe
LexStart = Lexstart.exe
LXSUPMON = C:\WINDOWS\SYSTEM\LXSUPMON.EXE RUN
MSConfigReminder = C:\WINDOWS\SYSTEM\msconfig.exe /reminder

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
SSDPSRV = C:\WINDOWS\SYSTEM\ssdpsrv.exe
*StateMgr = C:\WINDOWS\System\Restore\StateMgr.exe
ScriptBlocking = "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
StillImageMonitor = C:\WINDOWS\SYSTEM\STIMON.EXE
SchedulingAgent = mstask.exe

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

WebCamRT.exe =

--------------------------------------------------

Enumerating Active Setup stub paths:
HKLM\Software\Microsoft\Active Setup\Installed Components
(* = disabled by HKCU twin)

[{89820200-ECBD-11cf-8B85-00AA005B4395}] *
StubPath = regsvr32.exe /s /n /i:U shell32.dll

[>PerUser_MSN_Clean] *
StubPath = C:\WINDOWS\msnmgsr1.exe

[PerUser_LinkBar_URLs] *
StubPath = C:\WINDOWS\COMMAND\sulfnbk.exe /L

[{44BBA840-CC51-11CF-AAFA-00AA00B6015C}] *
StubPath = rundll32.exe advpack.dll,UserInstStubWrapper {44BBA840-CC51-11CF-AAFA-00AA00B6015C}

[{7790769C-0471-11d2-AF11-00C04FA35D02}] *
StubPath = rundll32.exe advpack.dll,UserInstStubWrapper {7790769C-0471-11d2-AF11-00C04FA35D02}

[{9EF0045A-CDD9-438e-95E6-02B9AFEC8E11}] *
StubPath = C:\WINDOWS\SYSTEM\updcrl.exe -e -u C:\WINDOWS\SYSTEM\verisignpub1.crl

[{89820200-ECBD-11cf-8B85-00AA005B4383}] *
StubPath = C:\WINDOWS\SYSTEM\ie4uinit.exe

[>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}] *
StubPath = C:\WINDOWS\inf\unregmp2.exe /ShowWMP

--------------------------------------------------

Load/Run keys from C:\WINDOWS\WIN.INI:

load=
run=

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=Explorer.exe
SCRNSAVE.EXE=
drivers=mmsystem.dll power.drv

--------------------------------------------------

Checking for EXPLORER.EXE instances:

C:\WINDOWS\Explorer.exe: PRESENT!

C:\Explorer.exe: not present
C:\WINDOWS\Explorer\Explorer.exe: not present
C:\WINDOWS\System\Explorer.exe: not present
C:\WINDOWS\System32\Explorer.exe: not present
C:\WINDOWS\Command\Explorer.exe: not present

--------------------------------------------------

C:\WINDOWS\WININIT.BAK listing:
(Created 18/1/2003, 16:28:4)

[Rename]
C:\PROGRA~1\MICROS~1\OFFICE\MSO9.DLL=C:\PROGRA~1\MICROS~1\OFFICE\TBMA1B6.TMP
C:\PROGRA~1\COMMON~1\MICROS~1\WEBFOL~1\MSONSEXT.DLL=C:\PROGRA~1\COMMON~1\MICROS~1\WEBFOL~1\TBMA1D5.TMP
C:\PROGRA~1\COMMON~1\SYSTEM\MAPI\1033\95\EXSEC32.DLL=C:\PROGRA~1\COMMON~1\SYSTEM\MAPI\1033\95\TBMA243.TMP
C:\PROGRA~1\COMMON~1\SYSTEM\MAPI\1033\95\OMI9.DLL=C:\PROGRA~1\COMMON~1\SYSTEM\MAPI\1033\95\TBMA261.TMP
C:\PROGRA~1\MICROS~1\OFFICE\OUTLLIB.DLL=C:\PROGRA~1\MICROS~1\OFFICE\TBMA292.TMP
C:\PROGRA~1\MICROS~1\OFFICE\1033\OUTLLIBR.DLL=C:\PROGRA~1\MICROS~1\OFFICE\1033\TBMA2A5.TMP
C:\PROGRA~1\MICROS~1\OFFICE\OUTLOOK.EXE=C:\PROGRA~1\MICROS~1\OFFICE\TBMA2B2.TMP
C:\PROGRA~1\COMMON~1\SYSTEM\MAPI\1033\95\PSTPRX32.DLL=C:\PROGRA~1\COMMON~1\SYSTEM\MAPI\1033\95\TBMA2B5.TMP
NUL=C:\WINDOWS\TTFCACHE

--------------------------------------------------

C:\AUTOEXEC.BAT listing:

SET windir=C:\WINDOWS
SET winbootdir=C:\WINDOWS
SET COMSPEC=C:\WINDOWS\COMMAND.COM
SET PATH=C:\PROGRA~1\COMMON~1\MICROS~1\MSInfo\;;C:\WINDOWS;C:\WINDOWS\COMMAND
SET PROMPT=$p$g
SET TEMP=C:\WINDOWS\TEMP
SET TMP=C:\WINDOWS\TEMP

--------------------------------------------------

C:\WINDOWS\WINSTART.BAT listing:

@C:\WINDOWS\tmpcpyis.bat

--------------------------------------------------

C:\WINDOWS\DOSSTART.BAT listing:

@echo off
REM Notes:
REM DOSSTART.BAT is run whenenver you choose "Restart the computer
REM in MS-DOS mode" from the Shutdown menu in Windows. It allows
REM you to load programs that you might not want loaded in Windows,
REM (because they have functional equivalents) but that you do
REM want loaded under MS-DOS. The two primary candidates for
REM this are MSCDEX and a real mode driver for the mouse you ship
REM with your system. Commands that you want present in both Windows
REM and MS-DOS should be placed in the Autoexec.bat in the
REM \Image directory of your reference server. Please note that for
REM MSCDEX you will need to load the corresponding real-mode CD
REM driver in Config.sys. This driver won't be used by Windows 98
REM but will be available prior to and after Windows 98 exits.
REM
REM This file is also helpful if you want to F8 boot into MS-DOS 7.0
REM before Windows loads and access the CD-ROM. All you have to do
REM is press F8 and then run DOSSTART to load MSCDEX and your real
REM mode mouse driver (no need to remember the command line parameters
REM for these two files.
REM
REM - You MUST explicitly specify the CD ROM Drive Letter for MSCDEX.
REM - The string following the /D: statement must explicitly match
REM the string in CONFIG.SYS following your CD-ROM device driver.
REM MSCDEX.EXE /D:OEMCD001 /l:d
REM MOUSE.EXE

--------------------------------------------------

Checking for superhidden extensions:

.lnk: HIDDEN! (arrow overlay: yes)
.pif: HIDDEN! (arrow overlay: yes)
.exe: not hidden
.com: not hidden
.bat: not hidden
.hta: not hidden
.scr: not hidden
.shs: HIDDEN!
.shb: HIDDEN!
.vbs: not hidden
.vbe: not hidden
.wsh: not hidden
.scf: HIDDEN! (arrow overlay: NO!)
.url: HIDDEN! (arrow overlay: yes)
.js: not hidden
.jse: not hidden

--------------------------------------------------

Enumerating Task Scheduler jobs:

PCHealth Scheduler for Data Collection.job
Symantec NetDetect.job
Norton AntiVirus - a.job
Maintenance-Defragment programs.job
Maintenance-ScanDisk.job
Maintenance-Disk cleanup.job

--------------------------------------------------

Enumerating Download Program Files:

[Symantec RuFSI Registry Information Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\RUFSI.DLL
CODEBASE = http://security2.norton.com/SSC/SharedContent/sc/bin/cabsa.cab

[Symantec AntiVirus scanner]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\AVSNIFF.DLL
CODEBASE = http://security2.norton.com/SSC/SharedContent/vc/bin/AvSniff.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\FLASH\FLASH.OCX
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

[AcceptLang Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\SETACCEPTLANG.DLL
CODEBASE = http://runonce.msn.com/setacceptlang.cab

[sonyctl.sonycm]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\SONYCTL.DLL
CODEBASE = http://supportcentral.sel.sony.com/sdccommon/download/sonyctl.CAB

[Microsoft Office Tools on the Web Control]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\OUTC.DLL
CODEBASE = http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab

[MSN Photo Upload Tool]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\MSNPUPLD.DLL
CODEBASE = http://sc.communities.msn.com/controls/PhotoUC/MsnPUpld.cab

[MSN Chat Control 4.2]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\MSNCHAT42.OCX
CODEBASE = http://sc.communities.msn.com/controls/chat/msnchat42.cab

[Macromedia Authorware Web Player Control]
InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\AUTHORWA\AWSWAX.OCX
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/authorware/awswaxf.cab

[Hotmail Attachments Control]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\HMATCHMT.OCX
CODEBASE = http://lw14fd.law14.hotmail.msn.com/activex/HMAtchmt.ocx

[YInstStarter Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\YINSTHELPER.DLL
CODEBASE = http://download.yahoo.com/dl/installs/yinst.cab

[YahooYMailTo Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\YMMAPI.DLL
CODEBASE = http://us.dl1.yimg.com/download.yahoo.com/dl/installs/essentials/ymmapi_0727.dll

[Cpuid Control]
InProcServer32 = C:\WINDOWS\CPUID.OCX
CODEBASE = http://powe45.vwh.net/downloads/upgradefinder.cab

[Shockwave ActiveX Control]
InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\DIRECTOR\SWDIR.DLL
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab

[RdxIE Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\RDXIE.DLL
CODEBASE = http://207.188.7.150/03a990cac734383a2716/netzip/RdxIE6.cab

[Update Class]
InProcServer32 = C:\WINDOWS\SYSTEM\IUCTL.DLL
CODEBASE = http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37587.4965625

[OPUCatalog Class]
InProcServer32 = C:\WINDOWS\SYSTEM\OPUC.DLL
CODEBASE = http://office.microsoft.com/productupdates/content/opuc.cab

[sys Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\PCPITSTOP.DLL
CODEBASE = http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB

--------------------------------------------------
End of report, 11,822 bytes
Report generated in 0.555 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

=================
I guess it is just a wee ghost of Norton's past as you said ... kinda creeps me out not to be able to track down every little tidbit.

thanks again:D
Louise
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
Hi Louise,

No sign of any spyware whatsoever.

As I suspected it's just a left over registry entry, and you can simply delete SaveNow's entry on Norton's list of applications.
 
M

MadDogMugsy

Thread Starter
Thanks again Tony!

I removed it from Norton's list

best cheers
Louise
 
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