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How to move AOL address book from one to another computer

Discussion in 'All Other Software' started by rubeckf, Oct 7, 2009.

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  1. rubeckf

    rubeckf Thread Starter

    Joined:
    Jul 1, 2003
    Messages:
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    Since I don't use AOL, I know very little about it. I have searched on the internet and just haven't found a good solution. I rebuilt an older computer for a friend and took it to her Mon. She uses AOL. She had a very old computer that didn't have a CD burner, so I brought it home to try and get AOL address book off and put it on a disk to take back to her. I also have a disk of her documents, photos etc. I seem to be stumped on how to do this. Any help is very much appreciated. She is using AOL 9.1
     
  2. Byteman

    Byteman Moderator Malware Specialist

    Joined:
    Jan 24, 2002
    Messages:
    17,727
    Hi,

    When you or someone installs the AOL software onto the computer (I'm assuming by "rebuilt the computer" you also meant you did a full clean install and have to reinstall all the old programs...) you will be offered a number of choices which will include a transfer of the account to a new computer and then sign on as an existing customer.

    AOL Favorites and Address Book is saved online for you, along with all the current mail in the AOL locations, INbox, etc those will all still show when the owner is signed into AOL.

    You or whoever does the AOL reinstalling will have to know her username and password (AOL calls it a screen name...and, you need the main, or primary, screen name,---- the one that was original, first, main, responsible for paying AOL)

    Your mail box will transfer, too, together with your address book.

    What will not be transferred are saved emails, pictures, etc unless the owner downloaded those to My Documents, My Pictures, etc. and you put them on a disk and transfer them back to the new install....

    Look around this page, lots of help for AOL email etc here

    http://help.aol.com/help/product/aol_webmail/?icid=aolcom4feedback&ref=feedback.aol.com

    Good luck
     
  3. rubeckf

    rubeckf Thread Starter

    Joined:
    Jul 1, 2003
    Messages:
    745
    Thanks for the input, Byteman. I did install AOL before I took the newer one to her. I signed her in as an existing customer. However, we couldn't find the address book. I finally found an article on the internet about how to download the pfc files to a disk or flash drive. I did that and I also did find some old emails she had saved and was able to also add that to the disk. She had some pics on my documents and I have another disk with all that and her other documents. I think I have everything I need and I will give it a try tomorrow. Thanks again. I'll let you know how it goes.
     
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